Computer overheats and turns off when under stress

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jax099

Honorable
Aug 23, 2013
3
0
10,510
when I run far cry 3 or planetside 2 on graphics that are recommended for my system or when under stress (something to do with getting a rating for my computer after installing new graphics cards) the computer will turn off and i have to manually unplug the power cord from the back and plug it back in for it to turn on again. this has only started to happen after a new graphics card and i think i narrowed it down to a PSU or overheating however i don't know which it is...

i know i have 16 gigs of RAM
a GeForce 650Ti BOOST graphics card
but Im not sure my other specs but if you told me how to find them i would be happy to supply you with info.
when i called tigerdirect the sales rep said that my psu would be able to handle this graphics card so that's why i thought it would be cooling related but im a noob so i have little to no clue what it could be

thanks for any help
 
Solution
ssddx
take the side panel off the case. this will give better cooling capacity. do you still have issues?

dont unplug the power cord and turn it right on. if its overheating continuing to do this could damage something from heat. let the system sit for a few minutes first to cool off.

if you want to know your psu rating look at the back panel of the psu. it should be listed there. right click on my computer in windows. you will see your cpu listed there.

how big is your case and how many fans do you have? and where are they located?
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ssddx

ssddx

Titan
May 27, 2009
17,054
5
74,965
take the side panel off the case. this will give better cooling capacity. do you still have issues?

dont unplug the power cord and turn it right on. if its overheating continuing to do this could damage something from heat. let the system sit for a few minutes first to cool off.

if you want to know your psu rating look at the back panel of the psu. it should be listed there. right click on my computer in windows. you will see your cpu listed there.

how big is your case and how many fans do you have? and where are they located?
 
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Solution
J

jax099

Honorable
Aug 23, 2013
3
0
10,510


i think it would be classified as a "medium" tower i only have 1 fan in the front
i was gonna buy 2 more fans and put those two on the top inside of the case
i was also gonna upgrade to a 650 watt psu
would these upgrades be smart? i think that would eliminate the two most common problems the only other things ive heard are (not entirely sure) capacitors leaking or unhooked and the mother board being trash
 
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mouse24

mouse24

Splendid
Nov 30, 2010
4,389
0
23,960
Well, what are your temperatures at idle? Just sitting on the desktop for about 10 minutes open up HWMonitor/CPU-z/GPU-z/etc (pick your poison). leave it open for a couple of minutes and note min and max temps.

If that all checks out we will need to see your temps while doing something that usually crashes your computer. (or doing stress testing)
 
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ssddx

ssddx

Titan
May 27, 2009
17,054
5
74,965
how large is that front fan? 80mm (about 3 1/8") or 120mm (about 5 3/4") ?

i would say that a single fan in a medium sized box is not going to be enough. that may well be your issue.

do take the advice and let us know how your pc performs without the side panel installed for cooling purposes to verify that this is the issue.

getting fans is a good idea.

what is the rating on your psu (you didnt list it) ? my guess would be that your problem is heat related and not a psu issue until you state what you have .
 
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J

jax099

Honorable
Aug 23, 2013
3
0
10,510


gpu is about 38C
cpu is about 41C
mainboard is about 47C
fanspeed about 4500 rpm the fan is 120mm

when i play far cry3 or planetside 2 on high graphics or do the stress test thingy the gpu will heat up to 70-75C and than the computer will shut down
i didnt get temps on cpu or mainboard though before crashes

i dont know what my psu rating is do you mean watts or the 80+ thing(it like bronze silver gold etc)
do i have to open the case to find psu rating or can i find it in properties of my computer somewhere?

 
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toyftw

toyftw

Dignified
Jul 29, 2012
4,370
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16,960


Hi - There should be a label affixed to the side of the PSU. Please post that info here.
 
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