Hello, TH. I've been browsing the forums for hours trying to find a solution but so far I've gotten nowhere.
I was playing Saints Row IV today and the game froze up - no problem, new games have bugs here and there. My computer wasn't responding to any alt+tab, alt+f4, or CTRL+SHIFT+ESC modes of backing out, so I shut it down manually and restarted. That's where the problem began.
When my computer booted back up, it was running at a smaller screen resolution. I figured this was no big deal so I went to open my nvidia control panel and received a message stating that my nvidia display settings were not available, and that the graphics card was not detected in my system.
http://i.imgur.com/VXQO3Vs.png
I opened up the device manager, and nowhere to be found was my nvidia card anywhere on the list - just the stock Intel graphics.
http://i.imgur.com/LHLwydG.png
I searched and searched for a solution. I tried multiple routes - installing drivers, uninstalling drivers, BIOS changes, etc. Nothing worked. So, I backed up some important files and decided to do a factory reset on the computer.
Nothing changed... the card is still not recognized. I really need some help with this one, because I'm at an absolute loss here.
System Specs:
Alienware MX17R3
Intel i7 2.20GHz
4GB RAM
64 bit OS Windows 7
nVidia GeForce 560M
Did my card just die, or is this something I can fix? I must be missing something here... the laptop isn't even 2 years old.
I was playing Saints Row IV today and the game froze up - no problem, new games have bugs here and there. My computer wasn't responding to any alt+tab, alt+f4, or CTRL+SHIFT+ESC modes of backing out, so I shut it down manually and restarted. That's where the problem began.
When my computer booted back up, it was running at a smaller screen resolution. I figured this was no big deal so I went to open my nvidia control panel and received a message stating that my nvidia display settings were not available, and that the graphics card was not detected in my system.
http://i.imgur.com/VXQO3Vs.png
I opened up the device manager, and nowhere to be found was my nvidia card anywhere on the list - just the stock Intel graphics.
http://i.imgur.com/LHLwydG.png
I searched and searched for a solution. I tried multiple routes - installing drivers, uninstalling drivers, BIOS changes, etc. Nothing worked. So, I backed up some important files and decided to do a factory reset on the computer.
Nothing changed... the card is still not recognized. I really need some help with this one, because I'm at an absolute loss here.
System Specs:
Alienware MX17R3
Intel i7 2.20GHz
4GB RAM
64 bit OS Windows 7
nVidia GeForce 560M
Did my card just die, or is this something I can fix? I must be missing something here... the laptop isn't even 2 years old.
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