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Windows 8 on Intel(R) GM965 Express Chipset - audio does not work

Last response: in Windows 8
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August 24, 2013 7:04:36 AM

Hi, I have a PC with Windows 8 Professional Edition on it, having hardware

Chipset : Intel(R) GM965 Express Chipset
Memory Controller : 82GM965
I/O Controller : Intel(R) 82801GBM I/O controller hub (ICH7M)
Integrated Graphics : Intel(R) 965GM Graphics And Memory Controller Hub(GMCH)

For some reason my Sound Drivers do not work but all other things work properly.

It shows that a default driver from Microsoft (Version 6.2.9200.16653) is installed.

Please hep me resolve the issue.

Thanks,
Arindam
a b * Windows 8
August 24, 2013 8:47:54 AM

what motherboard are you using? the chipset might have nothing to do with the audio. most motherboards have a separate audio chipset.

check under Other Devices in the Device Manager and see if there is hardware that is missing drivers.

judging by the age of the chipset, you could try the Realtek audio drivers for AC97.
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August 24, 2013 10:33:46 AM

After my Intel original mother board malfunctioned, I have recently purchased a Intel chip set base Chinese motherboard since i had 4 GB DDR2 RAM already and a Core 2 Due 2.93 processor.

Now in my device drivers, its only showing one option for Audio driver, as i have mentioned above.

I am not able to find a suitable driver that would solve my issue.
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August 24, 2013 10:39:15 AM

Also, I am not able to find "Realtek audio drivers for AC97" that supports Windows 8 ?
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a b * Windows 8
August 24, 2013 11:05:45 AM

there should be a model number on the motherboard.

is anything listed under Other Devices?

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August 24, 2013 7:35:22 PM

I checked the motherboard version using CPU-Z util, as follows:

Manufacturer: LORD ELECTRONICS CO. LTD.
Model : GM965 Series
Chipset : Intel GM 965 Rev : C0
Southbridge : Intel 82801GHM (ICH7-M/U) Rev : B0

BIOS
Brand : Phoenix Technologies, LTD
Version : 6.00 PG
Date : 04/22/2013

Will this info help to solve my audio driver problem ?

Regards,
Airndam Gupta
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August 24, 2013 7:47:17 PM

Additionally, using BIOS AGENT PLUS, it shows the following:

BIOS Type: Phoenix-Award
BIOS Date: April 22nd, 2013
BIOS ID: 04/22/2013-Crestline-6A79n009C-00
BIOS OEM: Guso Intel G31+77(M) BIOS V1.6 Apr,22.2013 - 6.00 PG
Chipset: Intel 2A00 rev 3
SuperIO: ITE 8712F rev 8 at port 002E
Manufacturer: OEM
Motherboard: OEM

Please help. I desperately need my Audio drivers to work.
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Best solution

a b * Windows 8
August 25, 2013 12:03:58 AM
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a b * Windows 8
August 25, 2013 2:26:37 AM

If the system is using Realtek AC97 audio, there are no drivers for it for Windows 8.

If you can, go to device manager and right click on the audio, go to Properties and then the Details Tab. In the dropdown, select Hardware IDs and copy and paste the first line that starts with PCI\VEN here and I will see what audio it is.
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