Upgraded PC = reboot loop

Lang7699

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Aug 24, 2013
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10,510
Hi folks new to this site and need help.

I have just recently upgraded my rig and now since I installed my drivers been having an issue with it.
I purchased an ASUS GeForce GTX 650 ti 1GB Boost, AMD Muilticore 3.4GHz and a Asus M5A97 R2.0 Mobo. I used the same HDD, BR/DVD and 6GB 1333 RAM.
I formatted my HDD and installed windows I then booted up and installed the Mobo Drives. Then finally I installed the Graphics drivers. Once I installed the Gpu Drives I restarted and then I got the restart loop. the pc loads up to the windows icon then screen goes black and after a few secs I get the boot screen again. I redone the install using the Drivers on the Gpu Disc and also on-line one still with same issue (made sure previous drivers where uninstalled).

I can get onto safe mode with no issues so I gathered it was either a Psu, RAM or hardware issue. I took my rig to the shop where I purchassed the parts and they went over it. they explained it was my RAM that was causing the issue and my Psu was more than capable to run my Rig. Purchased new 4GB RAM and PC went fine. Installed 3 Games Wow, Crysis 2, Skyrim. and 3 software Ventrillo, Steam and chrome. started to download one of my other games via steam and went to bed. Next morning Pc was still running. I then went online and PC started to lag. then screen went blank (no signal and boot screen appeared). I tried to revert to last good configuration. still in loop. I then looked in the forums and some one said about Cpu fan being wronly inserted. I turned the fan around and pc booted up fine. then tried to start a game it loaded then my game screen scewed and became pixlated. then the loop started again.

I have also tried taking out all connections only leaving in my Power cable and screen and I have also tried inserting a Rgb, DVI and HD cable all with same affect.

I have ran repair, memtest all fine. I have also tried FLASHUSB with up to date drivers for my Bios as well.
My screen is a samsung 24" SyncMaster B2430 70000:1 Ratio.

Any help will be greatly received.
 
Solution
The best clue I see is the game's loading screen becoming pixelated/corrupted. You'll like the 1st troubleshooting tip because it doesn't cost any money:

1 - Check if your video card fan is working. That's the most likely cause considering the symptoms (lock up on boot, reboots, gets farther or shorter before rebooting). Your CPU fan may also be suspect.

2 - Check your CPU overheating temperature warning in your bios, you may have it set to something silly-low like 100F

3 - Reseat all cards including memory. Be sure to plant your feet, touch a piece of metal on your PSU to discharge any static before playing with the innards. Not sure how familiar you are with pc innards so that's worth mentioning.

4 -If reseating all cards doesn't...

bigwoofer

Honorable
Aug 14, 2013
355
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10,960
The best clue I see is the game's loading screen becoming pixelated/corrupted. You'll like the 1st troubleshooting tip because it doesn't cost any money:

1 - Check if your video card fan is working. That's the most likely cause considering the symptoms (lock up on boot, reboots, gets farther or shorter before rebooting). Your CPU fan may also be suspect.

2 - Check your CPU overheating temperature warning in your bios, you may have it set to something silly-low like 100F

3 - Reseat all cards including memory. Be sure to plant your feet, touch a piece of metal on your PSU to discharge any static before playing with the innards. Not sure how familiar you are with pc innards so that's worth mentioning.

4 -If reseating all cards doesn't fix it, try a different video card. If that fixes it, try the latest or a generation older driver.

When you reseated your CPU heatsink, did you do the whole thermal paste cleanup/reapply process?

GOOD LUCK!!!!!!!!!!!!!!
 
Solution

Lang7699

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Aug 24, 2013
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10,510


Thanks for the suggestions.

1. Gpu fans are working will adjust the setting so see if that helps.

2. Will check my Cpu settings in bios.

3.I Grounded the rig before install will redo.

4. Got my old Gpu here so will try that and see if it runs.

5. luckily I had paste in my draw so yeah did repaste Cpu.

Will try the above and see if this works
 

Lang7699

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Aug 24, 2013
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1. Cpu fan running at 2.2kRpm. All settings set to standard for fans.
2. Installed old Gpu and installed drivers. PC is running fine.

So the issue is with my new Gpu. Could it be what tiny voices is saying that my Psu is just not up to par? or could it be that I need a specific drvier for the card to run on my mobo? or could it be just that it is faulty?
 

bigwoofer

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Aug 14, 2013
355
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10,960
Your new GPU *may* be faulty but before you write it off, be sure to download the latest drivers from the manufacturer (not ATI directly) before you mount it proudly on your wall of dead PC components. For instance, if it's made by ASUS or Galaxy, go to their site and get the driver for the card. Do a clean install for the driver and give it a shot.

1 - A good place to start is download the drivers using your OLD reliable GPU so they're ready to go
2 - Reboot to safe mode, UNINSTALL drivers. Not sure if ATI offers a 'clean install' option like nVidia does
3 - Reboot to regular mode, if it just won't boot, you have a faulty GPU I bet. If it does reboot, try to get the manufacturer drivers installed and see wha happen
 

Lang7699

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Aug 24, 2013
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Hi guys sry for such late update. Just bought a 800W EZCOOL 80plus Psu. Installed and still having issues with the Gpu, Will try now to install from asus main site and see if that helps.

Done fresh install of official drivers from manufacturer and still get reboot loop. it must be the graphics card. I went back into the shop where I got the card to purchase a new Psu they said that the Gpu is fine it had to be my power supply this time.
 

Lang7699

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Aug 24, 2013
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Thanks Tiny for the input. Would love to purchase one of those but they are around $200 and mine cost $90. If it only pumps out 500W would the company not get into trouble for advertising that it is a 800W? I am pretty sure that yes even though it is "trash" it must be more than capable to churn out 550W which my PC requires I only have one Gpu and Hdd and 2 sticks RAM. I had a psu before that was 700W so it cant be the Psu.
 
You can say whatever you want on the box. Coolermaster faked their 80+ certifications for a while.

That PSU is awful quality. How many 6-pin PCI connectors does it have? Also, how many amps on the 12v rail does it make? These are the main factor in determining quality.

An 800w unit should have four 6-pin connectors for GPUs and should make at least 35A on the 12v rail.

If it has only two 6-pin connectors or has low amps, this is indicative of the company not wanting you to put a powerful GPU on it or more than one. ANY700w+ PSU should be able to run multiple GPUs.
 

Lang7699

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Aug 24, 2013
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Thanks Tiny its has only 2 6pins. think it is rediculous that companies can do this and get away with it. I have sent a message to Asus tech support as well about this issue. Hopefully they will get back to me soon. Is there a way to show you how much power you psu is giving out?

 

Lang7699

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Aug 24, 2013
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Here are some pics from the bios as well to show you to see if it helps.
Power output
130829230747_zpsbd31d3cd.png


Video boot Priority
130829230856_zpsbd2e1869.png


Main Bios Screen
130829231123_zps1d9d9256.png
 
That doesn't tell us anything. I need a link to the PSU online so I can read the specs.

EDIT: did some searching and found that it makes 32 amps on the 12v rail. Not great for an 800w unit but not terrible. I would say it should run your system. If it fails it could be dangerous to your other components because it is a very low quality unit, but if you are willing to risk it, it should power your computer.
 

Lang7699

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Aug 24, 2013
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10,510
Gave the Gpu to my mate to try on his rig as he has a Corsair 1000w 80 Plus Gold psu. He is having same issue with the boot loop once drivers are installed. His rig is top of the range as he has a titan card etc. He says that the gpu MUST be faulty. So, taking back to shop to get a replacement.