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Started with PXE-E61: media test failure

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August 25, 2013 6:42:09 AM

My problems started with a PXE-E61: media test failure. I had also tried booting from Dell Recovery disks, but I would get a "Status: 0xc00000e9" error.

By following directions on these forums, I checked the BIOS and the hard drive was not being recognized. I replaced the hard drive and continue to get the same error. Again, if I would boot from Dell Recovery disks, I get the same error. However, BIOS does recognize the new HD.

I then created a Seagate boot disk (DiscWizard) ... booted from it and created a partition on the HD. Everything seems good with the HD.

I try to boot again and get the "NTLDR is missing". This is expected since the HD is empty. I try booting from the Dell Recovery Disk again and get the same "0xc00000e9" error.

I've gone into diagnostics (F12) and run a full diagnostics test and everything seems find.

Now what? I must be overlooking something silly.

Thanks in advance.

More about : started pxe e61 media test failure

a c 327 G Storage
August 25, 2013 8:00:23 AM

You cannot reinstall a Dell OS with just the recovery disks -- they require the boot partition that is on the old drive. An easy solution is to download a disk image of the identical Windows 7 version from DIGITAL RIVER, burn it to a DVD, then install from it, activate with your activation key from the sticker on your computer. You don't need to make any partitions unless you want one for some reason, the installer will handle everything for you.

After the install, load the drivers: chipset, LAN, wireless, graphics, etc. from the Dell support site.
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August 25, 2013 10:15:11 AM

RealBeast said:
You cannot reinstall a Dell OS with just the recovery disks -- they require the boot partition that is on the old drive. An easy solution is to download a disk image of the identical Windows 7 version from DIGITAL RIVER, burn it to a DVD, then install from it, activate with your activation key from the sticker on your computer. You don't need to make any partitions unless you want one for some reason, the installer will handle everything for you.

After the install, load the drivers: chipset, LAN, wireless, graphics, etc. from the Dell support site.


I created a Windows 7 Bootable DVD from Digital River. When I boot from that DVD, I get the same error (Status: 0xc00000e9) reported from the Windows Boot Manager. Sigh ...
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a c 327 G Storage
August 25, 2013 10:53:23 AM

That error can come from a number of hardware problems from a bad device or cable to a bad SATA controller. There are a couple of easy things to try next. First insure that all USB connections to the computer are unplugged. Next you can make a USB installer with that Windows image and THIS tool and directions. You can also try running a program that does not require a hard drive or installation, like MEMTEST86 to check your DVD drive and SATA controller.
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August 25, 2013 12:55:18 PM

RealBeast said:
That error can come from a number of hardware problems from a bad device or cable to a bad SATA controller. There are a couple of easy things to try next. First insure that all USB connections to the computer are unplugged. Next you can make a USB installer with that Windows image and THIS tool and directions. You can also try running a program that does not require a hard drive or installation, like MEMTEST86 to check your DVD drive and SATA controller.


RealBeast - thanks for your help!! It looks like I'm in good shape. I happened to have a Dell bootable UDS drive from issues last year. Thank did the trick.

What I don't understand is that the DVD player seems to work fine via diagnostics and using it now that I have Windows installed again. Oh well ... hopefully everything is good now.

Thanks!!!!
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