cpu is ok or damage....

demon123

Honorable
Aug 25, 2013
5
0
10,510
hye i just recently bought a i7 3770 . . while opening the box i take a good look at the processor when found out there are some lines or or like its was damage .on the ihs (heat spreader) to explain properly posting some pics as you can see at the bottom... these are all on four sides of the processor ... i was worried if the ihs was removed before ..or is it damage . i didn't ordered the mobo as i was not confirm to check cpu or replace it.. please im sharing link for the photos any help will be appreciated

http://imageshack.us/photo/my-images/69/oq8v.jpg
http://imageshack.us/photo/my-images/854/qa51.jpg/
 
Solution
It's hard to tell form those pictures but it could possibly look like someone tried to delid the CPU in order to replace the thermal material that Intel used on the Ivy Bridge CPUs.
If it's been less than 30 days I would return it for another one.
It's hard to tell form those pictures but it could possibly look like someone tried to delid the CPU in order to replace the thermal material that Intel used on the Ivy Bridge CPUs.
If it's been less than 30 days I would return it for another one.
 
Solution

demon123

Honorable
Aug 25, 2013
5
0
10,510
i was having an e8400 but there are no mark available on that ..and yesterday i went to ask the retailer about the doubt i have , he actually replace the processor but when i open it... bang!!! same marks are available on it too.
 
If in looking at the CPU it looks ok except for the marks maybe you should try it in your motherboard, if it works then the marks mean nothing if it doesn't work then you will have a legitiment claim for getting another replacement.
The only other thing to do is contact Intel support and show them your pictures to see what they say.