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Can't control my Kraken X60

Last response: in Components
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August 25, 2013 5:54:44 PM

I can't install the Kraken Control Software. It always gives me the error "the wizard was interrupted before NZXT Kraken Control could be completely installed". Please Help!

More about : control kraken x60

August 25, 2013 6:14:10 PM

Windows-8 ??
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August 25, 2013 6:19:33 PM

ur6beersaway said:
Windows-8 ??


Yes I'm running Windows 8
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August 25, 2013 7:23:20 PM

Contact NZXT and see if they have a win 8 hotfix...
OR upgrade free to windows 8.1 preview (micro$oft store) & hope the wizard will run & install.
let us know, again thankx
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August 30, 2013 12:21:02 PM

It seems that some with windows 8 64bit have this problem.. just go download the windows 8.1 preview and it will work.
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August 30, 2013 5:25:38 PM

jamesoncomputers said:
It seems that some with windows 8 64bit have this problem.. just go download the windows 8.1 preview and it will work.


But isn't 8.1 preview not as stable as 8?
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August 30, 2013 10:46:30 PM

Better and worth a shot as some things are improved.

final release next month.
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September 1, 2013 8:30:42 AM

It close enough to stable, just make sure you get the drivers for your other hardware. I found it actually best to install windows 8 with a clean install, then instantly upgrade to 8.1, finish any updates you need after that, then install all 8.1 drivers for your hardware.

Also it seems once you set the options on the kraken, that even after you wipe your hard drive it will keep the same settings...This means the software is stored in the kraken???? This could mean you can set it, then re-install windows 8, if you don't want 8.1 that is. This is just what I see, as the color of the led stays the same. Even when OS is shutdown.
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Best solution

October 17, 2013 2:57:43 PM

I had the same problem. Try looking at each of the Win32 files (dll/exe/msi) within the installation folder and its subdirectories to determine whether it has been blocked by windows.

On my machine, a number of dlls within the Kraken installation folder were blocked. Windows displays a message stating something like "This file came from another computer..." when you view the file property dialog (right-click on the file and select properties)
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April 29, 2014 1:20:07 AM

It sounds ridiculous, but my solution was to manually delete the remaining directories in the programs folder. My attempt to upgrade from v1.1 died half way having removed part of the original, but thought the original was still there and wouldn't install the update.
I think it was messed up permissions on the program files directories that caused the problem for me.
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