Installed new video card and none of the Onboard audio ports are working...

genoisdabest

Honorable
Aug 25, 2013
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10,510
What I've tested:
- I've checked the BIOS and seen the the Onboard audio was enabled
- I checked device manager and seen the none of the realtek drivers were showing
- I hit repair on the sound icon and it said no issues were found

I made the video below attempting to trouble-shoot this issue.
http://www.youtube.com/watch?v=ilPKnEEX-is
 
Solution


I have build a lot of rigs and have never ever had the GPU HDMI Audio override a built in sound or a add on sound card ever. The sound on a GPU is for HDMI Audio out only and there fore does not override the built in sound card at least not on any rig I have ever built.

On top of that even if it did for some reason over ride as default the RealTek drivers would not vanish from Device Manager.

I have never seen this before however if the onboard sound is indeed enabled in the BIOS my best guess would be that there is something fubar with your Windows files.

The...


I have build a lot of rigs and have never ever had the GPU HDMI Audio override a built in sound or a add on sound card ever. The sound on a GPU is for HDMI Audio out only and there fore does not override the built in sound card at least not on any rig I have ever built.

On top of that even if it did for some reason over ride as default the RealTek drivers would not vanish from Device Manager.

I have never seen this before however if the onboard sound is indeed enabled in the BIOS my best guess would be that there is something fubar with your Windows files.

The fact is just like GPU's you can have a combination of Audio hardware installed and working in a modern Computer. For instance I have a GTX 670 SLI setup and a Sound Blaster Real3D plus onboard RealTek HD 892 audio codec and all of them are installed and work just fine.


The only thing I can recommend at this time would be to try a System Restore prior to when the problem happened. Baring that you might have to do a format and re-install. But there are other things to try before it comes to that I am just to tired to think of them right now been working all day and have to get some sleep. Give a System Restore a try and maybe some one else can think of a solution for you. Good Luck.
 
Solution

Darren Kitchin

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Aug 22, 2013
293
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10,860
Un Install all of the nvidia drivers you currently have installed in safe mode if you can, next time you install drivers don't check the HDMI audio drivers. Also nvidia drivers have had it's fair share of issues lately, the 314.22 are the most stable however the new beta 326.80 they released is looking pretty solid also.