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Lenovo Blu-Ray Ultrabay problems?

Last response: in Laptop Tech Support
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August 26, 2013 11:59:28 AM

Hi Guys I recently bought a Lenovo Y500 with Blu-Ray ultrabay but it is giving me problems. It played a blu-ray fine the first time I used it but when I wanted to import a cd into I-tunes the burn cd process started.
In fact I cannot even explore a disc in the drive without this process starting? Now it will not even play a blu-ray?
Does anybody have a fix for this as contacting Lenovo support is not as streamlined as it could be. Regards

Best solution

a b D Laptop
August 26, 2013 12:18:24 PM

remove the software that's causing the conflict.

i would remove all lenovo branded software from the machine as it tends to be crapware and cause all sorts of problems.
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