Integrated graphics not working

dancat · Aug 27, 2013

I have
i5 3570k cpu
MSI Mpower MOBO
Ultra lsp 750 watt PSU
Seagate Barracuda 500gb drive
Asus wifi card
8gb of Kingston Hyper X blu ram (single stick atm)

I am by no means a heavy gamer but this is an ongoing build I have been working on for 4 months or so. I got off and shut down the pc. About 20 mins later I go, and tun it back on. It ran for about 3 secs then shut off. then it started up again and ran for 3 secs and shut off. It did that 3 times before I flicked the switch on the PSU while it was in the off stage. I went back an hour later and powered it on and it started up fin but there was no signal going to the monitor. So i booted to the bios still couldn't see anything so I shut it off changed to the second bios for s@#$ and giggles and i boot straight to windows no questions asked I could see what it was doing just like any other day. The next day i turned it on and it booted but with no video. sound was on so i know it booted to windows. tried switching bios again nothing. tested the monitor it's fine. first thought was that the mobo was gone. but why would it still boot to windows. that ruled out the cpu. tried moving Ram nothing used my dads gpu and i got a picture and it booted to windows looked on the bios and made sure onboard graphics was enabled it was so i tried it again nothing. i have come to the con conclusion that the mobo hdmi port is bad. if so i can send it in and get a replacement board. what could cause this to happen. The PSU? i read that u should never buys one that doesn't say 80+ bronze or better. it said 80+ efficiency but if it went bad wouldn't cause the whole pc to not work. i would love to know so i acn get a good PSU if that is what caused this problem.

smorizio · Aug 27, 2013

Before you rma the mb try updating the bios after you clear the CMOS. Could be a bios bug.

Nafryti · Aug 27, 2013

sounds like a bios bug, reset the bios, look into the bios and verify the integrated GFX is set to primary, do not use auto, it sounds like it is resetting itself to PCIe instead of integrated at shut down. do what smorizio suggested ONLY if there is a new BIOS for your MOBO. IF there is no BIOS update and your forced settings in the CMOS have not fixed the problem.

i have one question, do you shut down because you get power surges in your area? if yes then you should disconnect from the wall too after shutdown as the power would still pulse into the mobo, and something like the BIOS getting affected is an extremely minor issue, be glad your CPU isn't being affected by this.

dancat · Aug 27, 2013

smorizio :

forgot to mention that. I reflashed the bios nothing Then cleared the CMOS by removing the battery for an hour and having and unpluged from the wall. still nothing i updated it still didn"t do anything

Nafryti · Aug 27, 2013

i'm assuming this is your motherboard:

if so, then your reset CMOS is a button, located in the rear I/O panel here:

dancat · Aug 27, 2013

Nafryti :

after i installed my dads gpu i made sure that the integrated is the primary nothing. The pc is on a surge protector. I don't know that we have Power surges where i live didnt think of that but. We were going to go somewhere for the rest of the day, then weather didnt permit us to so we stayed home that day. I usly shut it of when i am gone for more then 24hrs.

dancat · Aug 27, 2013

Nafryti :

i did it both ways i read somewhere that sometime removing the battery works better. but it didnt in my case

smorizio · Aug 27, 2013

If you do get video back try running the intel test tools.

Nafryti · Aug 27, 2013

i know this may be a bit of a awkward question, but... is your monitor plugged into the computer? are there any pins bent on the cable? is there any kinks in the line? just wondering, please just check. It could be ajar or not plugged in all the way in.

when fastening a monitor cable into the standoffs you should NEVER use a screw driver, it should only be done finger tight.

dancat · Aug 27, 2013

Nafryti :

not an awk question and yes i did check the hdmi cable. and the port on the board. i changed the cable and tested the old one on my laptop to see if the monitor was the problem but it isn't. i only use my fingers for stuff like this

Nafryti · Aug 27, 2013

Then it sounds like the old habits of MSI are hard to drop. Just be glad it didn't erupt in a light show of sparks like i've read from GIGABYTE users.

dancat · Aug 27, 2013

Nafryti :

so rma the board it is thank god for the 3 year warranty. Thank you for the help

Nafryti · Aug 27, 2013

goodluck, sorry you're not having that great of an initial experience with custom PC's

dancat · Aug 27, 2013

It's all part of the experience, but still a bummer.

navalweaponsofficer · Aug 27, 2013

Their are a couple other things that you could try to find the problem but i think you will need to RMA either way. you said you are using HDMI you also have a display port on that board. Do you have or know someone who has a display port monitor that you could use to validate that it is the HDMI port and not the Intel HD 4000 part of your CPU. That is the other possabilty. Your HDMI port may be just fine and the graphics portion of your CPU may have gone bad. Do you have or know someone who has a sandy or ivy chip that you can use to see if the intel graphics went bad?
EDIT: You could also try a display port to HDMI adapter.

dancat · Aug 28, 2013

navalweaponsofficer :

I don't know anyone with a DP monitor. And I dont know anyone that has a sandy or ivy cpu to test that theory. i do want to get a DP to hdmi adapter anyways so mayb i will do that.

Nafryti · Aug 30, 2013