Computer randomly restarts while i'm playing games! HELP ME!

brammm123 · Aug 28, 2013

Hello everyone,

I just bought my first gaming PC, it's a very fast PC.

I bought for playing games like, Skyrim, Far Cry 3, Just cause 2. i Bought the games to and they seem to run well with good FPS rates, until like 30 minutes, the PC restarts itself without giving me any error message, it's like you unplug the power cable and plug it in again. I really hate this so if any of you could help me with this, that would be great, here are my pc specs:
Processor: Intel Core i7 920 @ 2.67 GHz
GPU: Nvidia GT 330 2GB
RAM: 16.0 GB (original 6gb but there was 10 gb added.
PSU: FSP450-60EP, 450 watts max and 500 watts peak.
HDD: 1,5 TB
OS: Windows 8 pro 64-bit
Motherboard: Acer Aspire M7721 motherboard.

just a tip: This is not an overheatig problem.

so if you know the answer on this and know how i should do this, if this was not enough specs or you want to know more, feel free to ask me and i will tell you.

Thanks in advance.

Bram

mauller07 · Aug 28, 2013

i would freshly reinstall the latest nvidia drivers, grab driver fusion and latest nvidia driver.

uninstall current driver and dont restart.
run driver fusion nvidia driver cleaner then restart.
install latest driver.

see if this helps at all.

brammm123 · Aug 28, 2013

Hey mauller,
Thanks for your early reply,
But i have already tried this and it did not work,

mauller07 · Aug 28, 2013

update your bios incase there's some compatibility problem if you have not already.

Mousemonkey · Aug 28, 2013

Gasp! You have used a driver sweeper program and it didn't work! What a shocker!

brammm123 · Aug 28, 2013

Mauller, can you send me a link where i can download an update?
Monkey, was that sarcasm or did you mean it? (Sry im not really a pc expert)

Mousemonkey · Aug 28, 2013

A bit, I keep seeing the same suggestion being posted by the same posters and if it doesn't work (which invariably it doesn't) then they don't seem to have anything else and I have always had zero faith in those kind of programs myself as I feel they do more harm than good.

mauller07 · Aug 28, 2013

here is a link to the bios update http://global-download.acer.com/GDFiles/BIOS/BIOS/BIOS_Acer_P01.A1_A_A.zip?acerid=633958325441896760&Step1=DESKTOP,%20WORKSTATION&Step2=ASPIRE&Step3=ASPIRE%20M7721&OS=ALL&LC=en&BC=ACER&SC=EMEA_27

did you check your cpu and gpu temperatures, grab hwmonitor and post what temps you are getting.

bigkid · Aug 28, 2013

you upgraded memory -- did you replace it or add sticks? you might want to try with the original 6 gb (that should be enough anyway for the game)
and see if you go longer than 30 mins.

brammm123 :

brammm123 · Aug 28, 2013

Monkey, yes i know, it didn't work with me either.xd

brammm123 · Aug 28, 2013

Bigkid, i will try it thanks

brammm123 · Aug 28, 2013

Mauller, all my temperatures are completely normal and my pc isn't feeling hot either

Mousemonkey · Aug 28, 2013

Have you tried it with some of the RAM removed?

mauller07 · Aug 28, 2013

updated audio drivers also in case its an issue with the older sound drivers and newer games http://www.filehippo.com/download_realtek_high_definition_audio_vista_64/

was going to mention the ram next, if it still crashes with the original 6GB of ram try the other 10GB of ram if its all different stick.

also check inside your case if its clean of dust, a buildup of dust on the ram modules can also cause random restarts.

brammm123 · Aug 28, 2013

bigkid suggested that, i will turn of my pc and remove the added RAM, lets see if it works...

brammm123 · Aug 28, 2013

anyone knows why it probably doesn't work correctly with the added RAM then?? when i run the game only 13% of my memory is used btw

mauller07 · Aug 28, 2013

games can only use up to 2 or 3GB of ram max anyway as they tend to be programmed as 32bit applications.

brammm123 · Aug 28, 2013

mauller how do i install the new BIOS? what exe do i have to run?

Mousemonkey · Aug 28, 2013

brammm123 :

Despite what the manual might state the motherboard might not like more than a certain amount of RAM installed, my 680i will always BSOD at some point if it has more than 4GB of RAM installed despite the manual stating that it can handle something stupid like 32GB.

mauller07 · Aug 28, 2013

lets test the ram and the audio drivers first and hold off on the bios update, i only noticed that it came with the gt330, i thought it might have been added later on.

test it with 6GB of ram first, it could be a bios issue with the amount of ram or a faulty stick.

brammm123 · Aug 28, 2013

where can i see how many RAM my motherboard can handle?

brammm123 · Aug 28, 2013

ok i will test it now, btw could it be a problem with the gt330? maybe buying a new and more powerful GPU will help, (like the GTX660 or Radeon HD 7850)

Mousemonkey · Aug 28, 2013

brammm123 :

Trial and error may be the only way, like I said before don't trust the manual! :lol:

brammm123 · Aug 28, 2013

i dont get the errors that's the point

mauller07 · Aug 28, 2013

if its a problem with the ram then it can often only appear when the faulty stick of ram is actually used.

Computer randomly restarts while i'm playing games! HELP ME!

Honorable

Splendid

Honorable

Splendid

Titan

Honorable

Titan

Splendid

Distinguished

Honorable

Honorable

Honorable

Titan

Splendid

Honorable

Honorable

Splendid

Honorable

Titan

Splendid

Honorable

Honorable

Titan

Honorable

Splendid

Share this page