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Computer randomly restarts while i'm playing games! HELP ME!

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August 28, 2013 5:53:15 AM

Hello everyone,

I just bought my first gaming PC, it's a very fast PC.

I bought for playing games like, Skyrim, Far Cry 3, Just cause 2. i Bought the games to and they seem to run well with good FPS rates, until like 30 minutes, the PC restarts itself without giving me any error message, it's like you unplug the power cable and plug it in again. I really hate this so if any of you could help me with this, that would be great, here are my pc specs:
Processor: Intel Core i7 920 @ 2.67 GHz
GPU: Nvidia GT 330 2GB
RAM: 16.0 GB (original 6gb but there was 10 gb added.
PSU: FSP450-60EP, 450 watts max and 500 watts peak.
HDD: 1,5 TB
OS: Windows 8 pro 64-bit
Motherboard: Acer Aspire M7721 motherboard.

just a tip: This is not an overheatig problem.

so if you know the answer on this and know how i should do this, if this was not enough specs or you want to know more, feel free to ask me and i will tell you.

Thanks in advance.

Bram

Best solution

August 28, 2013 6:09:27 AM

i would freshly reinstall the latest nvidia drivers, grab driver fusion and latest nvidia driver.

uninstall current driver and dont restart.
run driver fusion nvidia driver cleaner then restart.
install latest driver.

see if this helps at all.
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August 28, 2013 6:22:06 AM

Hey mauller,
Thanks for your early reply,
But i have already tried this and it did not work,
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August 28, 2013 6:24:52 AM

update your bios incase there's some compatibility problem if you have not already.
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August 28, 2013 6:25:55 AM

Gasp! You have used a driver sweeper program and it didn't work! What a shocker!
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August 28, 2013 6:32:53 AM

Mauller, can you send me a link where i can download an update?
Monkey, was that sarcasm or did you mean it? (Sry im not really a pc expert)
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August 28, 2013 6:36:53 AM

A bit, I keep seeing the same suggestion being posted by the same posters and if it doesn't work (which invariably it doesn't) then they don't seem to have anything else and I have always had zero faith in those kind of programs myself as I feel they do more harm than good.
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August 28, 2013 6:44:43 AM



you upgraded memory -- did you replace it or add sticks? you might want to try with the original 6 gb (that should be enough anyway for the game)
and see if you go longer than 30 mins.





brammm123 said:
Hello everyone,

I just bought my first gaming PC, it's a very fast PC.

I bought for playing games like, Skyrim, Far Cry 3, Just cause 2. i Bought the games to and they seem to run well with good FPS rates, until like 30 minutes, the PC restarts itself without giving me any error message, it's like you unplug the power cable and plug it in again. I really hate this so if any of you could help me with this, that would be great, here are my pc specs:
Processor: Intel Core i7 920 @ 2.67 GHz
GPU: Nvidia GT 330 2GB
RAM: 16.0 GB (original 6gb but there was 10 gb added.
PSU: FSP450-60EP, 450 watts max and 500 watts peak.
HDD: 1,5 TB
OS: Windows 8 pro 64-bit
Motherboard: Acer Aspire M7721 motherboard.

just a tip: This is not an overheatig problem.

so if you know the answer on this and know how i should do this, if this was not enough specs or you want to know more, feel free to ask me and i will tell you.

Thanks in advance.

Bram


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August 28, 2013 6:45:10 AM

Monkey, yes i know, it didn't work with me either.xd
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August 28, 2013 6:46:16 AM

Bigkid, i will try it thanks
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August 28, 2013 6:47:21 AM

Mauller, all my temperatures are completely normal and my pc isn't feeling hot either
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August 28, 2013 6:47:31 AM

Have you tried it with some of the RAM removed?
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August 28, 2013 6:48:48 AM

updated audio drivers also in case its an issue with the older sound drivers and newer games http://www.filehippo.com/download_realtek_high_definiti...

was going to mention the ram next, if it still crashes with the original 6GB of ram try the other 10GB of ram if its all different stick.

also check inside your case if its clean of dust, a buildup of dust on the ram modules can also cause random restarts.
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August 28, 2013 6:49:04 AM

bigkid suggested that, i will turn of my pc and remove the added RAM, lets see if it works...
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August 28, 2013 6:50:08 AM

anyone knows why it probably doesn't work correctly with the added RAM then?? when i run the game only 13% of my memory is used btw
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August 28, 2013 6:51:07 AM

games can only use up to 2 or 3GB of ram max anyway as they tend to be programmed as 32bit applications.
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August 28, 2013 6:51:42 AM

mauller how do i install the new BIOS? what exe do i have to run?
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August 28, 2013 6:53:23 AM

brammm123 said:
anyone knows why it probably doesn't work correctly with the added RAM then?? when i run the game only 13% of my memory is used btw


Despite what the manual might state the motherboard might not like more than a certain amount of RAM installed, my 680i will always BSOD at some point if it has more than 4GB of RAM installed despite the manual stating that it can handle something stupid like 32GB.
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August 28, 2013 6:53:38 AM

lets test the ram and the audio drivers first and hold off on the bios update, i only noticed that it came with the gt330, i thought it might have been added later on.

test it with 6GB of ram first, it could be a bios issue with the amount of ram or a faulty stick.
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August 28, 2013 6:55:38 AM

where can i see how many RAM my motherboard can handle?
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August 28, 2013 6:57:02 AM

ok i will test it now, btw could it be a problem with the gt330? maybe buying a new and more powerful GPU will help, (like the GTX660 or Radeon HD 7850)
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August 28, 2013 7:02:38 AM

brammm123 said:
where can i see how many RAM my motherboard can handle?


Trial and error may be the only way, like I said before don't trust the manual! :lol: 
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August 28, 2013 7:03:38 AM

i dont get the errors that's the point
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August 28, 2013 7:17:38 AM

if its a problem with the ram then it can often only appear when the faulty stick of ram is actually used.
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August 28, 2013 7:26:22 AM

Yeah thats why i said that only 13 percent of my ram is used
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August 28, 2013 7:26:24 AM

Yeah thats why i said that only 13 percent of my ram is used
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August 28, 2013 7:27:44 AM

Do you think it can be a gpu problem? Maybe upgrading to a better gpu helps, because this card is obviously not meant to run skyrim, fc3 and just cause 2
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August 28, 2013 7:27:54 AM

even with only using a small amount of the maximum capacity the ram is not always used sequentially but randomly across all the sticks.
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August 28, 2013 7:35:35 AM

Im running skyrim right now
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August 28, 2013 7:41:56 AM

The ram test failed, pc restarted even faster now
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August 28, 2013 7:43:47 AM

remove the original 6GB sticks and test the other 10GB without the 6GB in the system, it could be one of the older sticks causing a problem.
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August 28, 2013 7:48:10 AM

i will try that, but again, could it be a GPU problem?
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August 28, 2013 7:48:48 AM

it could be gpu or it could even be the psu. lets just test the ram first.
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August 28, 2013 7:55:30 AM

Yes lets do that
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August 28, 2013 8:03:41 AM

Im trykng it again, stay tuned
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August 28, 2013 8:24:42 AM

It did not work, my pc wouldnt even start without the standard rams
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August 28, 2013 9:13:22 AM

ok try using only 1 stick of the original ram at a time and just try a not so demanding game and see if it crashes.
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August 28, 2013 9:33:32 AM

ok
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August 28, 2013 11:14:21 PM

I tried with all the sticks but it failed again, its not a ram problem.
I did notice something else; when im recording with fraps my pc restarts way earlier then when im not recording.
Also less graphical games like mw2 work better, they are only getting the pc restarting like once in 3 hours.
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August 29, 2013 1:44:33 AM

ok run hwmonitor and post what temperatures your gt330 is getting to.

if you have another pc it might be a good test to try the psu from it with this pc just incase it is the psu.
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August 31, 2013 4:16:22 AM

I Think it is the PSU
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August 31, 2013 4:34:46 AM

it says:
temperatures:
THRM: 21 degrees.
TMPIN0: 90 degrees.
TMPIN1: 48: degrees.
TMPIN2: 21 degrees.
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October 14, 2013 5:57:59 AM

brammm123 said:
I Think it is the PSU


Indeed, it sounds like it must be running stressed the entire time and then overdraws and cuts out.
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