Sign-in / Sign-up
Your question
Solved

ASUS AI Suite III Setup will not start

Tags:
  • Asus
  • Drivers
  • Configuration
  • Apps
Last response: in Apps General Discussion
August 28, 2013 6:24:42 AM

Hi All,
I just bought a new PC. The configuration is below. I have installed all the drivers and essentials. I want to install the AI suite III but not able to because the setup won't start.

I've clicked on the setup.exe and the asussetup.exe as well. I went to ASUS website, downloaded the suite for my OS and same thing happens. Nothing comes up on the screen. The process could be seen in my Task Manager just sitting there for hours and the setup still starting.

Kindly help me solve this issue.

Asus Z87-Pro
Intel Core i5 4670k
16Gb Kingston HyperX 1600Mhz DDR3
2TB Seagate Barracuda 7200RPM
3GB ASUS Radeon HD 7950 DirectCU II TOP

More about : asus suite iii setup start

a c 451 Ĉ ASUS
a b \ Driver
August 28, 2013 6:51:38 AM

Hi, If you right click and run as administrator, is it the same? Is there an antivirus active?
m
0
l
a b Ĉ ASUS
a b \ Driver
August 28, 2013 6:57:13 AM

Right click setup.exe. RUN as Administrator.
m
0
l
Related resources
August 28, 2013 8:48:09 AM

Ran as Administrator. Still no effect. Sits in Task Manager process list idly.
m
0
l
a c 451 Ĉ ASUS
a b \ Driver
August 28, 2013 9:17:47 AM

Restart, go to AISuite_III_Win7_8_Z87-S_VER10051\DrvResource\AXSP and run axIns.exe as administrator. Then try again running setup as administrator. It worked with AiSuite II. Not sure with III.
m
2
l
August 28, 2013 9:45:48 AM

Did that too. Restarted and ran the said exe as Administrator and then started setup as Admin again. Nothing again. oO:
m
0
l
a c 451 Ĉ ASUS
a b \ Driver
August 28, 2013 9:56:06 AM

Try reinstalling Windows, no other application but AISuite and then drivers, updates, etc.
Or try contacting ASUS Support.
m
0
l
a b Ĉ ASUS
a b \ Driver
August 28, 2013 12:09:49 PM

Uninstall any remaining Asus programs, then start windows in safe mode and run this:
http://rog.asus.com/forum/showthread...te-III-Cleaner

Restart into normal windows mode and download this newer version of AI suite listed here, decompress it but don't install it yet:
http://rog.asus.com/forum/showthread...-restart/page2

In the drvresource folder right-click on HMservice/aaHMIns.exe and AXSP/axinst.exe and change the compatibility for all users to run as administrator.

Run the main Ai suite installer (asussetup) as administrator. Nothing seems to be happening again but just check your task manager for a process called axinst.exe. End that process and the installer should magically start working.

the EZupdate still doesnt work for me though. I re-installed windows but I still had to do the axinst.exe trick to get it to work...
m
1
l
a b Ĉ ASUS
a b \ Driver
August 28, 2013 12:13:43 PM

Uninstall any remaining Asus programs, then start windows in safe mode and run this:
http://rog.asus.com/forum/showthread...te-III-Cleaner

Restart into normal windows mode and download this newer version of AI suite listed here, decompress it but don't install it yet:
http://rog.asus.com/forum/showthread...-restart/page2
4-way means if your haswell board has 4-way optimization or not

In the drvresource folder right-click on HMservice/aaHMIns.exe and AXSP/axinst.exe and change the compatibility for all users to run as administrator.

Run the main Ai suite installer (asussetup) as administrator. Nothing seems to be happening again but just check your task manager for a process called axinst.exe. End that process and the installer should magically start working.

the EZupdate still doesnt work for me though. I re-installed windows but I still had to do the axinst.exe trick to get it to work...
m
5
l
August 28, 2013 9:46:56 PM

ur6beersaway said:
Uninstall any remaining Asus programs, then start windows in safe mode and run this:
http://rog.asus.com/forum/showthread...te-III-Cleaner

Restart into normal windows mode and download this newer version of AI suite listed here, decompress it but don't install it yet:
http://rog.asus.com/forum/showthread...-restart/page2
4-way means if your haswell board has 4-way optimization or not

In the drvresource folder right-click on HMservice/aaHMIns.exe and AXSP/axinst.exe and change the compatibility for all users to run as administrator.

Run the main Ai suite installer (asussetup) as administrator. Nothing seems to be happening again but just check your task manager for a process called axinst.exe. End that process and the installer should magically start working.

the EZupdate still doesnt work for me though. I re-installed windows but I still had to do the axinst.exe trick to get it to work...


This worked like a charm. But I still did it in Normal mode instead of Safe mode as I did not read your reply properly the first time (I was tired...)

Thank you all for your time and replies. Really appreciated. Also, as a side note, I managed to OC my CPU using the AI suite to 4.2Ghz :D  and my Case is still cool thanks to the 5 140mm fans installed and I'm planning to buy an aftermarket CPU cooler from CoolerMaster sometime soon.

Attaching the direct link for the ASUS AI Suite III Cleaner in case someone else slips into my shoes later: https://docs.google.com/file/d/0B926mvzob6fcTUhlSkxsR3l...
m
1
l
a b Ĉ ASUS
a b \ Driver
August 28, 2013 9:55:17 PM

Thanks, I enjoy a challenge. You enjoy ASUS III
m
0
l
September 2, 2013 1:08:44 PM

Nothing seems to be happening again but just check your task manager for a process called axinst.exe. End that process and the installer should magically start working.


This worked for me.
m
0
l
October 31, 2013 5:18:43 AM

Hi All,
i know that it's too late but it seems like i found ultimate solution. So if u want to install everything with no errors or process ending follow these steps.
1) Go AI Suite folder and on every single exe file (including subfolders) perform Right click - Properties
2) In the right bottom corner click Unblock file
3) Then change the compatibility for all users to run as Administrator.
4) Run AsusSetup
It worked for me to install DIGI+ with no problems
m
2
l
December 23, 2013 4:31:35 AM

All I did was I :

1. insert support DVD
2. utility/install AI suite III
3. Nothing happnes -> open task manager and terminate ASUSsetup*32 exe.
4. it then installed all sub-utilities for AI suite iii

:) 
m
0
l
January 3, 2014 3:27:08 PM

montyb said:
Hi All,
i know that it's too late but it seems like i found ultimate solution. So if u want to install everything with no errors or process ending follow these steps.
1) Go AI Suite folder and on every single exe file (including subfolders) perform Right click - Properties
2) In the right bottom corner click Unblock file
3) Then change the compatibility for all users to run as Administrator.
4) Run AsusSetup
It worked for me to install DIGI+ with no problems


Yay! worked, it took some patience, but it worked :) 
m
0
l

Best solution

January 9, 2014 5:51:43 AM

Hi All

I've have had the same problem and been trying to work it out since I bought this mobo back in Oct. Today I have finally worked it out. All you need to do is download the latest version of AISuite III, right click on the zip file, properties , and click the big button that says Unblock and hit apply. You will now be able to install without any of the above post and if needed you will be able to uninstall without any problems.

I hope this works.

Enjoy
Share
January 10, 2014 9:46:46 AM

Gareth Tandy said:
Hi All

I've have had the same problem and been trying to work it out since I bought this mobo back in Oct. Today I have finally worked it out. All you need to do is download the latest version of AISuite III, right click on the zip file, properties , and click the big button that says Unblock and hit apply. You will now be able to install without any of the above post and if needed you will be able to uninstall without any problems.

I hope this works.

Enjoy


Thanks! This worked like a charm! :D  the links in the post marked as "best solution" are gone, so this was the only alternative that worked for me :) 
m
1
l
February 5, 2014 1:52:45 PM

Hello Community,

I'm currently running into the same problem that others have been experiencing in this post and I've tried all recommended solutions. Unfortunately, I'm still unable to install the AI suite III via CD or download. When I try it from the CD after about 15 minutes it will restart my computer and give me an error message stating something like "Unable to start program." When I try to install from the downloaded zip file, nothing happens.

Again...I've tried all recommended solutions. Anyone have any other suggestions? Please help.
m
0
l
a c 451 Ĉ ASUS
a b \ Driver
February 6, 2014 7:29:18 AM

Hi, What AI Suite version and what motherboard?
m
0
l
February 26, 2014 8:58:25 PM

montyb said:
Hi All,
i know that it's too late but it seems like i found ultimate solution. So if u want to install everything with no errors or process ending follow these steps.
1) Go AI Suite folder and on every single exe file (including subfolders) perform Right click - Properties
2) In the right bottom corner click Unblock file
3) Then change the compatibility for all users to run as Administrator.
4) Run AsusSetup
It worked for me to install DIGI+ with no problems



Can agree that this works, take 5 minutes to all of them but it works :)  Thanks
m
0
l
August 13, 2014 9:53:32 AM

montyb said:
Hi All,
i know that it's too late but it seems like i found ultimate solution. So if u want to install everything with no errors or process ending follow these steps.
1) Go AI Suite folder and on every single exe file (including subfolders) perform Right click - Properties
2) In the right bottom corner click Unblock file
3) Then change the compatibility for all users to run as Administrator.
4) Run AsusSetup
It worked for me to install DIGI+ with no problems


This worked with Win 8.1 for me newest AI suite for ASUS A78M-A motherboard. Thanks
m
0
l
September 1, 2014 12:29:51 PM

montyb said:
Hi All,
i know that it's too late but it seems like i found ultimate solution. So if u want to install everything with no errors or process ending follow these steps.
1) Go AI Suite folder and on every single exe file (including subfolders) perform Right click - Properties
2) In the right bottom corner click Unblock file
3) Then change the compatibility for all users to run as Administrator.
4) Run AsusSetup
It worked for me to install DIGI+ with no problems

don't work for me
m
0
l
September 1, 2014 12:41:30 PM

and put dvd asus of motherboard b85-plus and when i do click of asus suite 3 open and close a windows of cmd, and NOTHING happen
m
0
l
September 14, 2014 1:11:20 PM

Wagzy said:
montyb said:
Hi All,
i know that it's too late but it seems like i found ultimate solution. So if u want to install everything with no errors or process ending follow these steps.
1) Go AI Suite folder and on every single exe file (including subfolders) perform Right click - Properties
2) In the right bottom corner click Unblock file
3) Then change the compatibility for all users to run as Administrator.
4) Run AsusSetup
It worked for me to install DIGI+ with no problems



Can agree that this works, take 5 minutes to all of them but it works :)  Thanks


This also worked for me. There are a ton of exe files. What I did was I extracted the zip file to the desktop and then in the main folder I went into search and just did a "*.exe*. Then I went down the list (it is a lot) and right clicked and hit properties on each one and hit Unblock and OK. Over and over until all were done.

Then back in the main folder I right clicked on asussetup.exe and did Run As Administrator. If it is working correctly you will see a black box come up with checkboxes for all the programs. It will be obvious that it is working correctly.

Hit install and it may take a bit to get going.

Then it prompts to reboot, yes or no. ( no forced reboot)

Thanks for the solution! What a strange hang up to begin with.

m
0
l
September 26, 2014 2:22:22 PM

alexoiu said:
Restart, go to AISuite_III_Win7_8_Z87-S_VER10051\DrvResource\AXSP and run axIns.exe as administrator. Then try again running setup as administrator. It worked with AiSuite II. Not sure with III.


thanks that worked perfectly
m
0
l
October 10, 2014 7:04:24 PM

montyb said:
Hi All,
1) Go AI Suite folder and on every single exe file (including subfolders) perform Right click - Properties
2) In the right bottom corner click Unblock file


THIS TOTALLY WORKED!

I would add - if you go to the root folder (the highest directory before the subfolders where you might see "AsusSetup.exe" - you can use the windows search field and type "*.exe" and find all the exe's that you need to change.

(I THOUGHT I was saving myself time by downloading the update files in advance on my other computer and then transferring them onto the new SSD...omg...so much time wasted figuring this out....)

Thanks again
m
0
l
October 19, 2014 4:32:35 PM

montyb said:
Hi All,
i know that it's too late but it seems like i found ultimate solution. So if u want to install everything with no errors or process ending follow these steps.
1) Go AI Suite folder and on every single exe file (including subfolders) perform Right click - Properties
2) In the right bottom corner click Unblock file
3) Then change the compatibility for all users to run as Administrator.
4) Run AsusSetup
It worked for me to install DIGI+ with no problems


Thank you for the answer here.
To prevent unblocking every *.exe, simply unblock the .zip file before extracting. Still had to change the compatibility for all users to run as Admin though.
I can confirm that this has worked on my new build today, and that the ASUS AI Suite 3 issues are still happening with the new download version: 10079
I have a ASUS Z97-A motherboard, Intel Core i7 4790k, Win 7 64-bit ultimate, and AI Suite was the only software left to install for the build.
Cheers
m
0
l
December 2, 2014 1:18:17 PM

montyb said:
Hi All,
i know that it's too late but it seems like i found ultimate solution. So if u want to install everything with no errors or process ending follow these steps.
1) Go AI Suite folder and on every single exe file (including subfolders) perform Right click - Properties
2) In the right bottom corner click Unblock file
3) Then change the compatibility for all users to run as Administrator.
4) Run AsusSetup
It worked for me to install DIGI+ with no problems


You little beauty! I have just built a LGA2011-3 rig and I just could not get the AI Suite setup to run! This solved the issue for me - Asus X99 Deluxe. Thanks again!!!
m
0
l
December 8, 2014 11:15:46 PM

ur6beersaway said:
Uninstall any remaining Asus programs, then start windows in safe mode and run this:
http://rog.asus.com/forum/showthread...te-III-Cleaner

Restart into normal windows mode and download this newer version of AI suite listed here, decompress it but don't install it yet:
http://rog.asus.com/forum/showthread...-restart/page2

In the drvresource folder right-click on HMservice/aaHMIns.exe and AXSP/axinst.exe and change the compatibility for all users to run as administrator.

Run the main Ai suite installer (asussetup) as administrator. Nothing seems to be happening again but just check your task manager for a process called axinst.exe. End that process and the installer should magically start working.

the EZupdate still doesnt work for me though. I re-installed windows but I still had to do the axinst.exe trick to get it to work...


This actually worked like a charm.

Thanks.
m
0
l
December 29, 2014 7:00:26 PM

montyb said:
Hi All,
i know that it's too late but it seems like i found ultimate solution. So if u want to install everything with no errors or process ending follow these steps.
1) Go AI Suite folder and on every single exe file (including subfolders) perform Right click - Properties
2) In the right bottom corner click Unblock file
3) Then change the compatibility for all users to run as Administrator.
4) Run AsusSetup
It worked for me to install DIGI+ with no problems


Montyb, I want to thank you very much for the assistance on this problem. Who would of thought that Asus put Security on each and every one of the exe files. Thanks again Montyb

m
0
l
March 11, 2015 6:00:11 PM

Download ISO Maker, Make a iso of asus suite 3 and after burn it on to a cd with free iso burner
and lunch the setup.exe by the cd

youtube
if you want know how iso maker work
that work for me ! :) 
m
0
l
March 18, 2015 11:53:09 PM

Easiest thing I did was install 7zip and unzipped it with that and it installed with no problems. Windows extractor was causing files to be blocked.
m
0
l
March 20, 2015 3:57:10 AM

Uninstall AIS3, and when the app offers the choice of bits you want to ditch select ONLY the Wireless Engine.

I wrote a lot more, but when I posted it Tom's damn security page came up, and by the time I'd entered the Captcha it had evaporated. Basically, follow the info elsewhere here about unblocking ZIPs and EXEs and setting them all to run as Admin first, go to Task Schedular after and change User if necessary to your own account, plus setting compatibility from Vista to W7 if applicable. Then try my answer.

**** ASUS setups.
m
0
l
May 17, 2015 10:44:15 PM

montyb said:
Hi All,
i know that it's too late but it seems like i found ultimate solution. So if u want to install everything with no errors or process ending follow these steps.
1) Go AI Suite folder and on every single exe file (including subfolders) perform Right click - Properties
2) In the right bottom corner click Unblock file
3) Then change the compatibility for all users to run as Administrator.
4) Run AsusSetup
It worked for me to install DIGI+ with no problems


Thanks!!!
m
0
l
June 4, 2015 11:02:32 PM

ur6beersaway said:
Nothing seems to be happening again but just check your task manager for a process called axinst.exe. End that process and the installer should magically start working.

I love you. It totally done! What a asus!
m
0
l
July 2, 2015 6:59:10 PM

Just ran into this problem. Literally, unblocking the executable file is the answer, but you don't need to do them individually. Just right click the zip archive you downloaded from the asus page and unblock the archive. All the files inside are then unblocked. When you extract the folder, they remain unblocked. After scratching my head for a while, this solution sorted me out. I ran asussetup.exe and smiled.

Reference: Unblock zip file
m
1
l
July 6, 2015 4:26:20 AM

Apologies I'm sure I'm being extremely dim but I don't see an unblock option when I right click on an exe file and select properties, rather get a multi-tab sheet with 7 tabs, first two General and Compatibility. I've checked all - no unblock. We are also running Norton Utilities - all under Windows 7. What am I doing wrong?

m
0
l
August 23, 2015 8:06:44 AM

I too cannot install this suite. I am completely lost here.
m
0
l
October 13, 2015 6:26:03 PM

bobmail said:
Nothing seems to be happening again but just check your task manager for a process called axinst.exe. End that process and the installer should magically start working.


This worked for me.


Been messing around with this for a couple of WEEKS now trying.. and this is exactly what worked for me.

Went to Task Manager, ended axinst.exe and literally the setup magically started.
m
0
l
October 24, 2015 12:39:21 PM

vijaywrox said:
Did that too. Restarted and ran the said exe as Administrator and then started setup as Admin again. Nothing again. oO:


For me that solution helped on Z170-A and AISuite3_Win7-81-10_Z170_V10126 on WIndows 8.1

First run:
AISuite3_Win7-81-10_Z170_V10126\DrvResource\AXSP\axlns.exe as administrator

than
AISuite3_Win7-81-10_Z170_V10126\Setup.exe as administrator

than need one click to allow some other binary.

Make sure that nothing is running from earlier attempts. If not sure reboot PC than start above.

It stupid that asus written installer that way.

BR,
Lukasz






m
0
l
October 27, 2015 7:48:02 AM

LukaszZKrakowa said:
vijaywrox said:
Did that too. Restarted and ran the said exe as Administrator and then started setup as Admin again. Nothing again. oO:


For me that solution helped on Z170-A and AISuite3_Win7-81-10_Z170_V10126 on WIndows 8.1

First run:
AISuite3_Win7-81-10_Z170_V10126\DrvResource\AXSP\axlns.exe as administrator

than
AISuite3_Win7-81-10_Z170_V10126\Setup.exe as administrator

than need one click to allow some other binary.

Make sure that nothing is running from earlier attempts. If not sure reboot PC than start above.

It stupid that asus written installer that way.

BR,
Lukasz








Still nothing... I have tried everything, even calling asus support. They have no clue either.
m
0
l
October 28, 2015 3:22:22 PM

hitmarker said:
LukaszZKrakowa said:
vijaywrox said:
Did that too. Restarted and ran the said exe as Administrator and then started setup as Admin again. Nothing again. oO:


For me that solution helped on Z170-A and AISuite3_Win7-81-10_Z170_V10126 on WIndows 8.1

First run:
AISuite3_Win7-81-10_Z170_V10126\DrvResource\AXSP\axlns.exe as administrator

than
AISuite3_Win7-81-10_Z170_V10126\Setup.exe as administrator

than need one click to allow some other binary.

Make sure that nothing is running from earlier attempts. If not sure reboot PC than start above.

It stupid that asus written installer that way.

BR,
Lukasz








Still nothing... I have tried everything, even calling asus support. They have no clue either.


Can you try renaming the folder where the setup files are to Alsuite3 or any other simpler word. Try to keep it below 6 letters and try again in Admin
m
0
l
October 28, 2015 5:08:01 PM

gitmacz said:
hitmarker said:
LukaszZKrakowa said:
vijaywrox said:
Did that too. Restarted and ran the said exe as Administrator and then started setup as Admin again. Nothing again. oO:


For me that solution helped on Z170-A and AISuite3_Win7-81-10_Z170_V10126 on WIndows 8.1

First run:
AISuite3_Win7-81-10_Z170_V10126\DrvResource\AXSP\axlns.exe as administrator

than
AISuite3_Win7-81-10_Z170_V10126\Setup.exe as administrator

than need one click to allow some other binary.

Make sure that nothing is running from earlier attempts. If not sure reboot PC than start above.

It stupid that asus written installer that way.

BR,
Lukasz








Still nothing... I have tried everything, even calling asus support. They have no clue either.


Can you try renaming the folder where the setup files are to Alsuite3 or any other simpler word. Try to keep it below 6 letters and try again in Admin


This is so weird It has to work! First thing i will do after i get my hands on the pc! Thanks. Will update when i try it :) 
m
0
l
October 28, 2015 10:51:24 PM

LukaszZKrakowa said:
vijaywrox said:
Did that too. Restarted and ran the said exe as Administrator and then started setup as Admin again. Nothing again. oO:


For me that solution helped on Z170-A and AISuite3_Win7-81-10_Z170_V10126 on WIndows 8.1

First run:
AISuite3_Win7-81-10_Z170_V10126\DrvResource\AXSP\axlns.exe as administrator

than
AISuite3_Win7-81-10_Z170_V10126\Setup.exe as administrator

than need one click to allow some other binary.

Make sure that nothing is running from earlier attempts. If not sure reboot PC than start above.

It stupid that asus written installer that way.

BR,
Lukasz








Still nothing... I have tried everything, even calling asus support. They have no clue either.
m
0
l
October 28, 2015 10:55:37 PM

gitmacz said:
hitmarker said:
LukaszZKrakowa said:
vijaywrox said:
Did that too. Restarted and ran the said exe as Administrator and then started setup as Admin again. Nothing again. oO:


For me that solution helped on Z170-A and AISuite3_Win7-81-10_Z170_V10126 on WIndows 8.1

First run:
AISuite3_Win7-81-10_Z170_V10126\DrvResource\AXSP\axlns.exe as administrator

than
AISuite3_Win7-81-10_Z170_V10126\Setup.exe as administrator

than need one click to allow some other binary.

Make sure that nothing is running from earlier attempts. If not sure reboot PC than start above.

It stupid that asus written installer that way.

BR,
Lukasz








Still nothing... I have tried everything, even calling asus support. They have no clue either.


Can you try renaming the folder where the setup files are to Alsuite3 or any other simpler word. Try to keep it below 6 letters and try again in Admin


OMG! I just renamed the folder to aismd, didn't even bother with anything other than running asussetup as admin and BAM! IT WORKED! You really stunned me. Like this was the last thing i tought would work! Thanks man! Have a fucking wonderful day!
m
0
l
January 6, 2016 2:25:09 PM

vijaywrox said:
ur6beersaway said:
Uninstall any remaining Asus programs, then start windows in safe mode and run this:
http://rog.asus.com/forum/showthread...te-III-Cleaner

Restart into normal windows mode and download this newer version of AI suite listed here, decompress it but don't install it yet:
http://rog.asus.com/forum/showthread...-restart/page2
4-way means if your haswell board has 4-way optimization or not

In the drvresource folder right-click on HMservice/aaHMIns.exe and AXSP/axinst.exe and change the compatibility for all users to run as administrator.

Run the main Ai suite installer (asussetup) as administrator. Nothing seems to be happening again but just check your task manager for a process called axinst.exe. End that process and the installer should magically start working.

the EZupdate still doesnt work for me though. I re-installed windows but I still had to do the axinst.exe trick to get it to work...


This worked like a charm. But I still did it in Normal mode instead of Safe mode as I did not read your reply properly the first time (I was tired...)

Thank you all for your time and replies. Really appreciated. Also, as a side note, I managed to OC my CPU using the AI suite to 4.2Ghz :D  and my Case is still cool thanks to the 5 140mm fans installed and I'm planning to buy an aftermarket CPU cooler from CoolerMaster sometime soon.

Attaching the direct link for the ASUS AI Suite III Cleaner in case someone else slips into my shoes later: https://docs.google.com/file/d/0B926mvzob6fcTUhlSkxsR3l...


thanks for the link
m
0
l
February 13, 2016 5:52:28 PM

Wow. I just wanted say thanks to all the people I came here hoping for answers and boy You guys are awesome!
m
0
l
February 20, 2016 8:59:42 AM

bobmail said:
Nothing seems to be happening again but just check your task manager for a process called axinst.exe. End that process and the installer should magically start working.


This worked for me.


This also worked for me.
m
1
l
February 24, 2016 3:58:08 AM

If you have some spaces in path to the ASUS AI Suite 3 install folder, this will be problem, too. I found solution in moving install directory to simple path like C:\install\ and everything works fine :) 
m
0
l
      • 1 / 2
      • 2
      • Newest