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USB ports keep disconnecting and reconnecting.

Last response: in Motherboards
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August 28, 2013 8:33:19 PM

Ever since I completed building my computer several weeks ago, I have noticed I run into problems with the usb ports in the rear of the computer. Anything plugged in will seemingly randomly disconnect, then reconnect seconds later. The problem is the frequency of this; the disconnects can occur every several minutes, and sometimes in rapid succession.
I am fairly certain that I have all the proper drivers installed, but then again, I'm by no means tech savvy.
I've had no problem with USB ports that are on top of my case, but unfortunately that only limits me to two ports without usb hubs. I've currently got my mouse and keyboard plugged into those, along with one hub for expansion. Meanwhile, my external drives are rendered useless.


Build:
CPU: Intel Core i7-4770K 3.5GHz Quad-Core
Cooling: Corsair H100i 77.0 CFM Liquid
Mobo: Asus Z87-PRO ATX LGA1150
RAM: Corsair Vengeance LP 16GB (2 x 8GB) DDR3-1600
SSD: Samsung 840 Pro Series 256GB 2.5" SSD
HDD: Seagate Barracuda 3TB 3.5" 7200RPM
GPU: EVGA GeForce GTX 780 3GB
Case: NZXT Phantom (Black) ATX Full Tower
PSU: Corsair 750W ATX12V / EPS12V
OS: Windows 8 64 bit

1. I've also looked up solutions and have tried unchecking "Allow the computer to turn off this device to save power" under system options, but this does not solve the problem.
October 16, 2013 3:14:02 AM

Hey man, i am having exactly the same problem, i posted it about a year ago, but got no response, and i am still getting those things you mention, maybe someone could help us...
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January 16, 2014 12:41:04 AM


1. Scroll to the right and type 'Power Options' in the search field and click on it.
2. Click 'Change plan setting' on your chosen plan.
3. Click 'Change advanced power setting' on your chosen plan.
4. Find 'USB settings' and open.
5. Find 'USB selective suspend setting' and change it to disabled.

Chris K
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