Laptop doesn't recognize external drive.

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CarolynAnn1

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Aug 29, 2013
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I recently bought a Samsung Book 8 Windows 8 and replaced the 1 TB hard drive with a solid state drive. I put the 1 TB hard drive in a case, planning to use it as an external drive for backup. However, my laptop won't recognize the drive. I also tried attaching it to my PC, but it wasn't recognized there either. I took it to the place where I bought the case, and they were able to see the drive & named it J. Obviously I'm not very experienced with hardware, but am hoping it's something simple. Thanks.
 
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jackson1420
Have you tried using different USB ports?

If so, then perhaps the drive isn't getting assigned a letter in Disk Management. Open Disk Management and see if you can see the TB drive there and just change the drive letter
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jackson1420

jackson1420

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May 10, 2010
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Have you tried using different USB ports?

If so, then perhaps the drive isn't getting assigned a letter in Disk Management. Open Disk Management and see if you can see the TB drive there and just change the drive letter
 
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