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My Gateway laptop shows an error message "battery not detected'. What do I do next?

Last response: in Windows 7
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August 30, 2013 5:56:14 PM

Removed battery and computer continued operating on charger with no problems. Unplug charger with battery installed and computer will not start. Performed a hard reset and updated bios but stiil have the error message. Any suggestions?

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a b D Laptop
a b $ Windows 7
August 30, 2013 9:19:35 PM
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how old is the battery?

usually batteries last an average of about 2 years
!