My Gateway laptop shows an error message "battery not detected'. What do I do next?

Removed battery and computer continued operating on charger with no problems. Unplug charger with battery installed and computer will not start. Performed a hard reset and updated bios but stiil have the error message. Any suggestions?
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More about gateway laptop shows error message battery detected
  1. Best answer
    how old is the battery?

    usually batteries last an average of about 2 years
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