AMD 7850 Crashing In-Game

georgeclarke93

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Aug 31, 2013
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10,510
pmrv.jpg


My computer crashes in-game with what appears to be a graphics card problem. I recently bought a new rig and everything performs fine, except for occasionally the screen suddenly goes blue with horizontal lines across and the sound freezes, and then after about 10 seconds the PC reboots itself.

I have checked all the drivers are up to date, I've taken out + reinstalled the card to see if it was an installation problem, but it still crashes every now and then. I don't think it's an issue of the card being over-worked, as it will run fine on intense graphical situations, yet it has crashed when the game has been in pause before.

The windows event log shows a critical error at the time of the crash, something to do with "Kernel-Power". One of the crash reports also contained "whea_uncorrectable_error", which according to some is a critical hardware failure.

I don't know what else to do - I have tried all suggestions that I've read online to do with people who's cards are crashing.

The card is a MSI AMD Radeon HD 7850 1GB.

The rest of my specs if it helps:
Intel i5 3570K, OC to 4.20 GHz
700W Power supply
MSI Z77 G43A Motherboard
8GB Corsair 1600MHz DDR3 RAM
120mm Alaska Nero cooling fan

The game I play is DCS World.

Any help/suggestions are much appreciated, thanks.
 
Solution
If the motherboard has an integrated, you can use that. You can at least narrow down the problem to the graphics card or the power supply.

georgeclarke93

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Aug 31, 2013
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I don't think the power supply is the issue, my specs are mid-range as gaming rigs go, and 700W should be powering it fine. With my MSI Z77 G43A motherboard, am I able to put the graphics card into the other slot to see if that fixes the issue? Or is the other slot reserved for a different type of GPU?
 

georgeclarke93

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Aug 31, 2013
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I don't know enough about power supply brands to know if mine is good quality or not, I chose it with a custom build when I built my PC through Arbico computers.
Tomorrow I will put the card in the other slot and see how long I can go without it crashing, and get back to you. Thanks for your help so far.
 

georgeclarke93

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Aug 31, 2013
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The PC gave me the W8 version of the blue screen upon boot when I moved the card to the other slot, so that rules that option out. It's back in the original slot. I've mailed company who built it all the event logs and waiting to hear back from them tomorrow, up until then I'm keen on finding a solution myself. Any other ideas?