ASRock OC Formula Bios XMP Problem

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leblanc980

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Aug 31, 2013
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Just installed my ASRock Z77 OC Formula Mobo, i7 3770k CPU, with the Kingston HyperX Beast 2400 2x8GB.
I specifically checked the ASRock website to ensure the Kingston memory was compatible.

Everything booted up okay, but there is no option in the bios to set my memory to 2400Mhz. The max option is DDR 1600Mhz.
There are no XMP Profiles to select as I have seen in youtube videos. Its just not there.

It's funny though, in the "Dram timing configuration", it lists the JEDEC and XMP timing settings.
I tried the dual channel in both slots, and single memory in all slots. Still nothing. Don't get the option to go over 1600Mhz.

So i did some research and concluded that if I update my Bios through the Bios Internet Flash it would fix any issues.
So it updated from version 1.80 to 2.30 successfully.

Still no XMP Profiles to select, can't go over 1600Mhz, and NOW Nich Shih's OC Profiles are missing from the top!!!

I contacted ASRock, but I wont hear anything until at least Monday.

Does anyone have any ideas of how to go about fixing this issue. This totally wrecked my entire weekend.

Thanks in advance.
 
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Pinhedd

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Aug 7, 2007
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You don't see anything at all under Load XMP setting? Can you take a picture by any chance?

You can always enter the voltage, bus frequency, and timings manually.
 
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leblanc980

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Aug 31, 2013
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Sure.

Before I used the internet flash through the bios, NickShih OC Profiles use to be right here. After the update, they disappeared.
1.jpg


**This is where the XMP Profiles should be, and how you select them. Updating did not fix the issue.
2.jpg


**Obviously, you think I would do it manually. Can't, there is no option for DDR3-2400.
3.jpg


**This is the Dram Spd information. The information clearly states 2400 with the XMP settings. (The Dram preset below is merely timings, not frequency).
4.jpg


 
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Pinhedd

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Aug 7, 2007
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This looks to be a problem with ASRock's firmware, or at least their atrocious documentation.

Do me a favor and hit the clear CMOS switch on your motherboard's back panel while powered down. That will flush everything and force a full rePOST. Also make sure that "Memory Performance Level" is set to Auto
 
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Pinhedd

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Aug 7, 2007
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I thought that you might have as you seem to know your stuff but I figured that I'd ask anyway. Can you post a picture of DRAM configuration as well (specifically the memory performance mode)?
 
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Pinhedd

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Aug 7, 2007
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It should be set on auto. I found a thread on the TweakTown forums, but it's down for maintenance so I had to use Google's cached copy. Someone had more or less the same problem that you did, missing stuff in the firmware. This looks to be a typical case of moronic engineering. It's suspected (but not conclusive) that the problem may be related to firmware flashing from within Windows. It's best to flash the firmware from within the firmware settings itself whenever possible. Asus motherboards have something called USB flashback which allows for firmware to be updated without even having a CPU installed; I'm not sure if ASRock has an equivalent.
 
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leblanc980

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Aug 31, 2013
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It's set on auto at the moment.

In the ASRock bios, it actually has the ability to connect to the their servers to update and install the newest bios version. I updated it while never leaving Bios.
 
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Pinhedd

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Aug 7, 2007
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Interesting. I guess that you will have to wait and see on that. The performance difference between DDR3-1600 and DDR3-2400 isn't all that big, so just sit on it for a few days until they get back to you
 
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leblanc980

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Aug 31, 2013
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Thanks for the insight.
It cost me a lot of money to upgrade my system to a new cpu, and new mobo. Im completely broke now.
Lets hope ASRock fixes the solution at no cost to me.

I will update when I hear back from them.
 
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