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USB ports not working

Last response: in Components
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September 1, 2013 4:17:09 PM

i am having a problem with my laptop, its the asus g55vw-ds71, and i did a clean install of windows 8 on it from windows 7. i have all the necessary drivers installed but it seems that all my usb ports dont work, as soon as i plug something in, it lights up for half a sec then turns off. i looked into my device manager and it seems that the whole usb section is messed up. there is no icons of a usb and all the usb devices have the unknown icon. please any help will be useful, ive tried everything and cant find anything on this.

Edit: all the usb works on boot and in bios, its just when it loads the os it stops working.

Edit: Also i went to regedit : HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{36FC9E60-C465-11CF-8056-444553540000} and found all only default value set to nothing, there was nothing else in the list.

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September 1, 2013 5:07:29 PM

ill admit, im boned.... i need to find factory dvd's to restore.... im going to try reinstalling windows 8 to see if it works, if not i have to buy the dvd's
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September 1, 2013 5:40:54 PM

Sorry, win-8 should have installed with generic usb drivers & probably did. I can't see why their not enabled. What happens when you click on update driver in device manager, or right click on the triangle. Error?
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September 1, 2013 5:54:23 PM

ur6beersaway said:
Sorry, win-8 should have installed with generic usb drivers & probably did. I can't see why their not enabled. What happens when you click on update driver in device manager, or right click on the triangle. Error?


i found the problem, i installed some driver that didnt work and it made everything go downhill, a reinstall of windows 8 fixed it. still i might go back to 7, since i have found a windows 7 home premium iso from microsoft. thanks for your support though. :) 
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September 1, 2013 6:07:09 PM

Stay on 8 it is sooooooo much better & win 8.1 wqhl official is coming out next month. even better (free upgrade)
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