Razer DeathAdder 2013 mousewheel is loose.

xkenq

Honorable
Jul 3, 2013
20
0
10,520
Hi, first of all- sorry if this isn't the right forum, i just don't know where to post this problem.

So, i bought a DeathAdder 2013 a few months ago, and since then i have a problem with my mousewheel:
it is loose. When i press it, there is no "click", it just... i don't know how to explain this, but it behaves like a button on a keyboard. It also squeaks a lot when i press it. That's VERY annoying.
Is there any way to fix this without voiding the warranty? Thank You for any help.


Update: sometimes it happens to work great for a few seconds, till i roll it again. But that's VERY rare.
 

Dogsnake

Distinguished
I just got the same mouse. No problems at all. Contact Razor Support and they will resolve all issues. They are very accommodating and sensitive to consumer needs. There is no user fix. Ask them if they have a swap system so you will not be without a mouse.