Need Help: BSoD Page Fault in nonpaged area

derekevers · Sep 2, 2013

So I built my own PC back in July. I have been getting the blue screen from the first day I built it. I didn't have a lot of time to look into it with two jobs and just not using my PC that much. Now that I use it daily it is quite frustrating having to boot up twice almost every time. I had assumed it was one or both of my RAM sticks. So I took one out and booted up, resulting in the blue screen. So I swapped them out and tried again and it booted fine. I did a few reboots and spent about three hours on the one stick and still no blue screen. The weird part is when I run memtest86. The stick that blue screens gets no errors, but the one that runs fine got over 200K errors in about 15 minutes. Now I am really confused on what to do or try. Can anyone help me on what it could possibly be or what to try next?

My specs are:
2x4GB G. Skill Sniper 1866 RAM
AMD FX 8350 Black edition
MSI 970A-G46 Motherboard
Sapphire Radeon HD 6670 Graphics
1TB Seagate HDD
Corsair CX600M PSU
Windows 7 Professional 64-bit

Last Two Blue Screens (from BlueScreenViewer)

==================================================
Dump File : 090113-18548-01.dmp
Crash Time : 9/1/2013 9:30:23 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : fffffa80`0b200000
Parameter 2 : 00000000`00000000
Parameter 3 : fffff880`0920361e
Parameter 4 : 00000000`00000002
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75b80
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.18205 (win7sp1_gdr.130708-1532)
Processor : x64
Crash Address : ntoskrnl.exe+75b80
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\090113-18548-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7601
Dump File Size : 275,840
Dump File Time : 9/1/2013 9:34:28 PM
==================================================

==================================================
Dump File : 083113-20982-01.dmp
Crash Time : 8/31/2013 2:21:21 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : fffffa80`15c00000
Parameter 2 : 00000000`00000000
Parameter 3 : fffff880`089f861e
Parameter 4 : 00000000`00000002
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75b80
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.18205 (win7sp1_gdr.130708-1532)
Processor : x64
Crash Address : ntoskrnl.exe+75b80
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\083113-20982-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7601
Dump File Size : 275,896
Dump File Time : 8/31/2013 2:26:02 PM

Pinhedd · Sep 2, 2013

Make sure that you have MSI UEFI firmware revision number 2.5 installed.

You can find that here

http://www.msi.com/product/mb/970A-G46.html#/?div=BIOS

Firmware revisions often improve support for memory, especially memory that uses non-JEDEC timings

derekevers · Sep 2, 2013

Ok I just updated my BIOS to the lasted firmware of 2.5 and it still blue screened while loading the desktop lastnight. I turned my computer on this afternoon and checked BlueScreenViewer and it now gave me this error:

==================================================
Dump File : 090213-20155-01.dmp
Crash Time : 9/2/2013 5:00:24 AM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : fffffa80`15c00000
Parameter 2 : 00000000`00000000
Parameter 3 : fffff880`08d4b61e
Parameter 4 : 00000000`00000002
Caused By Driver : atapi.sys
Caused By Address : atapi.sys+1604
File Description : ATAPI IDE Miniport Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
Processor : x64
Crash Address : ntoskrnl.exe+75b80
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\090213-20155-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7601
Dump File Size : 275,896
Dump File Time : 9/2/2013 1:12:06 PM
==================================================

Pinhedd · Sep 2, 2013

Reduce the speed of the memory to DDR3-1600 at standard timings (try 9-9-9-24, or whatever profile is on the SPD) and see if that helps. If it's still not stable, RMA the memory.

gskill support · Sep 3, 2013

Here is the guide for DDR3-1866:

http://www.gskill.us/forum/showthread.php?t=11742

To determine whether a memory module may be bad, test each individually with DDR3-1333 8-8-8-24 1.50V settings. They should run flawlessly, if not, feel free to send in for RMA exchange.

http://www.gskill.com/en/rma

Thank you
GSKILL SUPPORT

derekevers · Sep 3, 2013

Ok I tried both methods on the site and I also tried running it at the 1333 settings and it is still not stable. Guess I will just RMA them. How long does it usually take to get the new RAM? With me being in college I don't want to be without my computer for to long.

gskill support · Sep 4, 2013

If you are in the US, generally it will take about a week for you to receive new RAM back once we receive the RAM from you.

Thank you
GSKILL SUPPORT

henderjm · Oct 8, 2013

gskill support :

If they run flawlessly on their own with these settings, is it safe to run them both at the same time then?

gskill support · Oct 8, 2013

Yes, if both run fine individually, they should work fine together as well.

Thank you
GSKILL SUPPORT

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