So my friend just bought an Acer S5 and discovered that the laptop can't connect to his home wifi router. Pretty usual, I thought, but after having looked at it tonight I could conclude that the case doesn't make any sense at all:
Other devices connect just fine to the router and at the same time it doesn't seem to be the laptop making the problem, either, since it connected just fine to my phone when I switched on the mobile hotspot feature... So the router basically seems to hate his specific PC and be fine with anyone else using it. I can't make out what could be causing this, so I'm asking here now.
The things I checked were first of all that it could connect to my 3G connection. No problems there. When I tried to connect to the router (which has already been reset numerous times by him), it simply takes a while to connect after entering the password, and then it gives that response about not being able to connect with the option of opening Windows Help which is no help at all, as usual. I tried running the troubleshoot option and I checked for a Ethernet port, but there isn't one on this machine. No disc tray either... As if it's not difficult enough this supposed noob-friendly Internet-deserting laptop is set up like an anti-admin computer not even allowing me to boot into recovery mode from the BIOS (I did activate that 30 second prompt in the Recovery settings, but to no avail).
I'm most likely missing something, but I feel as if I've tried everything available. Any ideas?
Other devices connect just fine to the router and at the same time it doesn't seem to be the laptop making the problem, either, since it connected just fine to my phone when I switched on the mobile hotspot feature... So the router basically seems to hate his specific PC and be fine with anyone else using it. I can't make out what could be causing this, so I'm asking here now.
The things I checked were first of all that it could connect to my 3G connection. No problems there. When I tried to connect to the router (which has already been reset numerous times by him), it simply takes a while to connect after entering the password, and then it gives that response about not being able to connect with the option of opening Windows Help which is no help at all, as usual. I tried running the troubleshoot option and I checked for a Ethernet port, but there isn't one on this machine. No disc tray either... As if it's not difficult enough this supposed noob-friendly Internet-deserting laptop is set up like an anti-admin computer not even allowing me to boot into recovery mode from the BIOS (I did activate that 30 second prompt in the Recovery settings, but to no avail).
I'm most likely missing something, but I feel as if I've tried everything available. Any ideas?
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