My 4-month-old Windows 8 computer won't boot anymore. I'm trying to back up the files on the hard drive before I send it in to get it fixed, so I've hooked it up to my old xp computer via sata port. But when I click on the D drive, the only things on it are a shortcut to My Computer, and a padlock icon that says recovery; none of my documents/files show up. I need to back these files up somehow so I don't lose them.
External hard drive doesn't show files/documents
- Thread starter cmshep97
- Start date
Solution
sureshk0505
Honorable
- Aug 25, 2013
- 21
- 0
- 10,520
My Computer shows up ?
- then go to Local Disk C, access it
- then choose Documents & Settings
- then choose your user name where your stuffs are
- back em up
- then go to Local Disk C, access it
- then choose Documents & Settings
- then choose your user name where your stuffs are
- back em up
hang-the-9
Titan
- Mar 25, 2010
- 60,387
- 1,081
- 152,940
If you go to disk management, do you see the drive there with partition info? You may need to assign the other partition drive letters. Seems like you are only seeing the recovery partition. Unless the reason your new computer won't boot is because of a drive issue which is causing the files not to show up.
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