laptop ram nicked by pc shop need hardware archive from Norton Utilities,Internet Security and Dell Diagnostics

How to acess information?Dell inspiron 1545 laptop ram nicked by pc shop need hardware archive from Norton Utilities,Internet Security and Dell Diagnostics
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  1. I'd call the police. That is Unacceptable.
  2. oczdude8 said:
    I'd call the police. That is Unacceptable.

    Hi oczdude8
    Thanks for the suggestion.I am in Marmaris, normally live in UK ! otherwise I have the 'tools' to do it myself!
    still need proof /hardware configuration.
    Have the previous System Recovery dvd- how to extract info from it?
    both Norton+ Dell did not Reply to my requests
    kind regards
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