How can i stop wireless disconnecting?

la321 · Sep 6, 2013

I have a belkin f5d8236-4 n router my wireless disconnects while on my laptop watching videos or just browsing online my laptop its a lenovo v570 but my wired connection doesn't disconnect my internet provider said it could be the wireless card is there a way to fix this?

bigpinkdragon286 · Sep 6, 2013

Not without changing something, the wireless adapter in your laptop, your wireless router, or the conditions between them.

If you do not have line-of-site between your laptop and your router, you should start your troubleshooting by obtaining line-of-site. Remove all obstacles between your problematic wireless device(s) and the router, especially metal objects, even small ones.

Adjust the orientation of the antenna in your laptop. Often times this is located in the screen. You want your antennas to be parallel to one another whenever possible for best reception.

Perhaps there is interference that is causing your signal to drop such as a household electrical panel, wireless telephone, microwave oven or other high wattage home appliance?

Perhaps your router or your laptop's wireless radio is overheating? Ensure good airflow for each device.

Do you live in a neighborhood with a lot of wireless networks?

Try reconfiguring your wireless router to operate on a different channel.

Do you notice more frequent drop-outs of your connection when your usage is heavier than normal? See if there are patterns to the problem occurring. Some routers are just plain problematic and flaky. Sometimes Firmware updates are available for routers to address issues. You may want to check in your router's configuration, or at Belkin's website for any updates for your particular make / model.

Here is a link to a support page at Belkin, if you want to try updating your firmware:

http://www.belkin.com/us/support-article?rnId=497

la321 · Sep 6, 2013

bigpinkdragon286 :

Not without changing something, the wireless adapter in your laptop, your wireless router, or the conditions between them.

If you do not have line-of-site between your laptop and your router, you should start your troubleshooting by obtaining line-of-site. Remove all obstacles between your problematic wireless device(s) and the router, especially metal objects, even small ones.

Adjust the orientation of the antenna in your laptop. Often times this is located in the screen. You want your antennas to be parallel to one another whenever possible for best reception.

Perhaps there is interference that is causing your signal to drop such as a household electrical panel, wireless telephone, microwave oven or other high wattage home appliance?

Perhaps your router or your laptop's wireless radio is overheating? Ensure good airflow for each device.

Do you live in a neighborhood with a lot of wireless networks?

Try reconfiguring your wireless router to operate on a different channel.

Do you notice more frequent drop-outs of your connection when your usage is heavier than normal? See if there are patterns to the problem occurring. Some routers are just plain problematic and flaky. Sometimes Firmware updates are available for routers to address issues. You may want to check in your router's configuration, or at Belkin's website for any updates for your particular make / model.

Here is a link to a support page at Belkin, if you want to try updating your firmware:

http://www.belkin.com/us/support-article?rnId=497

I do have other wireless devices my iphone and my signal strength bar is 5 there are a lot of people that have wireless connections in my neighborhood when the router disconnects the router lights are all on but connection stops for about a minute then comes back on

bigpinkdragon286 · Sep 6, 2013

Is it only your laptop that disconnects or do other devices have the same problem? Does moving the laptop help? Changing radio channels?

la321 · Sep 6, 2013

bigpinkdragon286 :

my laptop but sometimes my iphone won't browse the internet does that though when signal on phone is two bars or less no moving laptop didn't work i've changed wireless channel and extension channel is that the radio channels?

bigpinkdragon286 · Sep 6, 2013

Extension channel is likely related only when using a wireless range extender.

You may be stuck updating firmware, looking for updated drivers for the wireless in your laptop, replacing one of the devices, or living with the issue.

la321 · Sep 6, 2013

firmware already updated. where do i go to look for the updated drivers? is it lenovo

bigpinkdragon286 · Sep 7, 2013

Well, you can try Lenovo's support pages, or better yet, if you can identify the make / model of wireless device within your laptop, you could likely get newer drivers from the manufacturer Lenovo sourced the Wi-Fi device from.

la321 · Sep 7, 2013

bigpinkdragon286 :

i found this http://support.lenovo.com/en_US/research/hints-or-tips/detail.page?DocID=HT072744 i got this laptop last year so if the release dates on the site are 2011 for drivers do i still update the drives?

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