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I can't install most programs ):

Hello. For some reason, I can't install most programs on Windows 7. I'm trying to install Steam for the first time, but I got stuck in this screen
(Here's a link if you can't see the picture: http://

Unfortunately, this isn't the first time. I've tried installing other programs as well, but nothing happens once it gets to the install screen.

Not sure if this will help, but this problem started happening ever since I updated most of my anti virus softwares/programs -- avast, IObit malware fighters, etc -- and also my Windows Update.

Any helps, guys? :(
6 answers Last reply Best Answer
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  1. Best answer
    Could you try opening an elevated command prompt (open the start menu/screen, search for "cmd" w/o quotes, right click on it and click "run as administrator") and typing in "sfc /scannow" without quotes? It will verify that your OS system files are working correctly and if not it will try and fix it.

    Also, it is possible that an Anti-virus program is preventing the installers from working correctly. You should only be running one active Anti-virus at a time (I.E. MSE, Kaspersky, Norton, EST32nod etc). Running specific scanners is fine to do as well (I.E. MalwareBytes scanner, TDSSKiller, SAS) as long as you don't keep them running in the background. Having multiple active anti-virus programs running at once can really confuse the operating system and can cause extremely weird problems.
  2. xcrossroadsx said:
    Could you try opening an elevated command prompt (open the start menu/screen, search for "cmd" w/o quotes, right click on it and click "run as administrator") and typing in "sfc /scannow" without quotes? It will verify that your OS system files are working correctly and if not it will try and fix it.

    Also, it is possible that an Anti-virus program is preventing the installers from working correctly. You should only be running one active Anti-virus at a time (I.E. MSE, Kaspersky, Norton, EST32nod etc). Running specific scanners is fine to do as well (I.E. MalwareBytes scanner, TDSSKiller, SAS) as long as you don't keep them running in the background. Having multiple active anti-virus programs running at once can really confuse the operating system and can cause extremely weird problems.


    Ah, it worked after trying your first method - command prompt. Thanks so much!!
  3. Pongsona said:
    xcrossroadsx said:
    Could you try opening an elevated command prompt (open the start menu/screen, search for "cmd" w/o quotes, right click on it and click "run as administrator") and typing in "sfc /scannow" without quotes? It will verify that your OS system files are working correctly and if not it will try and fix it.

    Also, it is possible that an Anti-virus program is preventing the installers from working correctly. You should only be running one active Anti-virus at a time (I.E. MSE, Kaspersky, Norton, EST32nod etc). Running specific scanners is fine to do as well (I.E. MalwareBytes scanner, TDSSKiller, SAS) as long as you don't keep them running in the background. Having multiple active anti-virus programs running at once can really confuse the operating system and can cause extremely weird problems.


    Ah, it worked after trying your first method - command prompt. Thanks so much!!


    Great! I'm glad to hear that. Have a good one!
  4. Pongsona said:
    xcrossroadsx said:
    Could you try opening an elevated command prompt (open the start menu/screen, search for "cmd" w/o quotes, right click on it and click "run as administrator") and typing in "sfc /scannow" without quotes? It will verify that your OS system files are working correctly and if not it will try and fix it.

    Also, it is possible that an Anti-virus program is preventing the installers from working correctly. You should only be running one active Anti-virus at a time (I.E. MSE, Kaspersky, Norton, EST32nod etc). Running specific scanners is fine to do as well (I.E. MalwareBytes scanner, TDSSKiller, SAS) as long as you don't keep them running in the background. Having multiple active anti-virus programs running at once can really confuse the operating system and can cause extremely weird problems.


    Ah, it worked after trying your first method - command prompt. Thanks so much!!
  5. xcrossroadsx said:
    Could you try opening an elevated command prompt (open the start menu/screen, search for "cmd" w/o quotes, right click on it and click "run as administrator") and typing in "sfc /scannow" without quotes? It will verify that your OS system files are working correctly and if not it will try and fix it.

    Also, it is possible that an Anti-virus program is preventing the installers from working correctly. You should only be running one active Anti-virus at a time (I.E. MSE, Kaspersky, Norton, EST32nod etc). Running specific scanners is fine to do as well (I.E. MalwareBytes scanner, TDSSKiller, SAS) as long as you don't keep them running in the background. Having multiple active anti-virus programs running at once can really confuse the operating system and can cause extremely weird problems.
  6. I have a huge problem, I've just removed a copy of Kaspersky pure 3 and after that I cannot install either ANY anti-virus program,nor any other program.Each program stuck.The most of them stuck on updating or publishing.I tried your suggestion with command prompt but i got a massage "windows resource protection could not start the repair service."
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