CPU overheating and ultimately failing

bjeffers83

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Sep 7, 2013
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This is a custom build that has been giving me fits. Briefly, and then more specifically later, I have the 6800k Richmond and it would idle at 70C. Subsequently, it would shut down from time to time, especially on reboot or bios. This is in an HTPC case with less than ideal airflow. While playing a game, it suddenly shut down and will not reboot. On the overheating, my assessment on the shut downs is that the max temp is 74 degrees, and during the brief reboot period, it would creep up from 70 and force shutdown. I have no real explaination for the 70C idle temp, other than bad airflow. More to come. On the failure to start, it seems the 8pin CPU plug is causing a short somehow.

Specs:
SAMSUNG 840 Series MZ-7TD120BW 2.5" 120GB SATA III Internal Solid State Drive (SSD)
Item #: N82E16820147188

G.SKILL Ares Series 8GB (2 x 4GB) 240-Pin DDR3 SDRAM DDR3 2400 (PC3 19200) Desktop Memory Model F3-2400C11D-8GAB
Item #: N82E16820231665

COOLER MASTER i500 RS500-ACAAB1-US 500W lntel ATX 12V V2.3 80 PLUS BRONZE Certified Active PFC (>0.9 typical) PFC Power Supply ...
Item #: N82E16817171082

AMD A10-6800K Richland 4.1GHz (4.4GHz Turbo) Socket FM2 100W Quad-Core Desktop Processor - Black Edition AMD Radeon HD 8670D
Item #: N82E16819113331

Western Digital WD Blue WD10EZEX 1TB 7200 RPM 64MB Cache SATA 6.0Gb/s 3.5" Internal Hard Drive - OEM
Item #: N82E16822236339

ASRock FM2A75 Pro4-M FM2 AMD A75 (Hudson D3) SATA 6Gb/s USB 3.0 HDMI Micro ATX AMD Motherboard
Item #: N82E16813157334

LG Black 14X BD-R 2X BD-RE 16X DVD+R 5X DVD-RAM 12X BD-ROM 4MB Cache SATA BDXL Blu-ray Burner, Bare Drive, 3D Play Back (WH14NS40) ... - OEM
Item #: N82E16827136250

EDIMAX EW-7811Un USB 2.0 Wireless nano Adapter
Item #: N82E16833315091

SILVERSTONE Black Aluminum skin reinforced plastic front panel, 0.8mm SECC body MILO Series ML03B Micro ATX Media Center ...
Item #: N82E16811163174


Now for more detail. The installation was easy. First try it all came together and booted fine. The OS is on the SSD (Win 7). Everything seemed to be in order. Then, upon most of the update/reboots, or at least half, it would shut down, presumably to overheating (as I touched the heat sink and it was ouch hot). I installed 3 80mm fans, one in over the RAM, one out next to the CPU heatsink, and one in past that. I also changed the heatsink and fan to a

ZALMAN CNPS7000V(AL)-1-PWM 92mm FSB (Fluid Shield Bearing) Silent Pure Aluminum CPU Cooler with enhanced performance and silent operation

which was only 10 bucks and did not seem to change anything.

While running AMD overdrive's stress test, it held steady at 70C but didn't fail. Of course on reboot, it would fail to restart. Now I am new to building, but it seems that 70C is very high as an idle temp? Would I be right in assessing that at 75C it shuts off, thus the problem?

Second, more pressing issue, is the fact that it will not turn on. It failed, while playing, presumably to heat, and now will not restart. I thought it to be the power supply, but I tried a few things to eliminate that (I think). On a paperclip test, it turned on a fan. So one at a time I test. The 24pin will start up the CPU fan. The 24pin + molex will start two fans. The 24 pin, molex, and sata will start the Bluray, 2 fans. Finally, will all extras on, I turn off power and now try the 8 pin cpu power. Nothing! Nothing works at this point. Am I right in assessing there is a short in the motherboard of some kind, causing nothing to fire up with this 8 pin (or 4+4 if you will) connected?

Or could it be something else. I would appriciate feedback on both the high temps and the short.

Thanks!!
 

bjeffers83

Honorable
Sep 7, 2013
58
0
10,640



Thank you for the response.

No it failed during Diablo III. It passed the stress test. I did apply new thermal paste, and the high temps were roughly the same for the stock and upgraded cooler. That was the first time it failed during OS usage, as the other failures were during reboots/bios use.

I have not tried to pull out the MB yet, let me do that now. The "tests" I did with the PSU were with everything still inside, just one at a time.


Update: I pulled out the MB, plugged in the 24 pin, and the fan spins on both the CPU fan and the PS. Upon plugging in the 8pin, neither works.

Update 2: From other posts I have seen, it would seem most likely to be a bad motherboard. The CPU looks fine upon inspection. Coincidentally, I already had ordered a different system to build, but with a compatible motherboard, so I can test each component from there, but I am curious as to why it would first work, why it was overheating so much, and why it suddenly failed, and if these things are even related. Could high temps melt something in the motherboard to cause a short, or the CPU even? 75C doesn't seem enough for this. Could the PS be bad? Unfortunately, the other PSU I have handy is 4pin and not 8, but I did try it in there anyway to no avail. Any speculation here could help with future troubleshooting and possible RMAs.
 

bjeffers83

Honorable
Sep 7, 2013
58
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10,640
The case was not in the TV stand yet as I was still testing. In fact, the top was off most of the time, exposing it to the air, and the temps were still 70C. It seems more now to be the PSU? Could the PSU be sending too much power and causing the overheating?

Even if the PSU is the root issue, what happened to my motherboard to make it stop functioning? I guess I won't know until Monday or Tuesday if the CPU is the problem or not, but which is more likely?
 

bjeffers83

Honorable
Sep 7, 2013
58
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So I replaced the motherboard, and the temps are now reading 9C at idle. Can this be right? It is in no way hot to the touch. Everything is working fine. The old MB started right out at 70C, this one, 9C.

So it was the MB that was the problem? In that case, I wonder, what caused the high temps?