Hello all,
I am the proud owner of a Desktop PC setup, but I've been having quite a few problems.
The machine just keeps crashing. After booting up, it works fine, sometimes for a few minutes, sometimes considerably longer, but then freezes for a few seconds, gives me the BSoD and then restarts.
Sometimes, the BSoD gives me the message "KERNEL_DATA_INPAGE_ERROR". Other times, it says "CRITICAL_PROCESS_DIED".
I have twice sent the machine in for repairs, which have not worked, and even had it replaced completely, only to develop the same problem.
After googling these messages for a bit, I have found some potential problems and solutions, but none have worked:
-Some sources say it is due to corrupt windows core files. I have used Windows 8's "Refresh" and "Restore" functions and neither have worked. This is also unlikely due to the repairs/replacement.
-Some sources also suggest it is due to a badly installed HDD. Again, the number of repairs, and the replacement, make this very unlikely.
-Many sources claim these errors are due to faulty drivers. I have attempted to update my drivers via Intel's Driver Update Utility, and a program called SlimDrivers Free. According to these, my drivers are completely up to date, yet the problem continues.
I have also begun to suspect the damage has been caused by a dodgy program I once used, called Classic Shell. I acknowledge that this is very unlikely as the program has been proven legitimate (even appearing in a magazine), and no other users appear to have reported this problem. Uninstalling this program had no effect. Attempting to remove any traces using Microsoft's FixIt tool also had no effect. I attempted to use System Restore as well, to "rewind" the system to a date prior to installing Classic Shell, but for some reason I get a message saying this is not possible (turning off my antivirus as this message suggests has no effect).
I have noticed that others with this problem have been asked to provide minidumps. I'm not sure how to obtain these, however I have been able to create reports using a program called BlueScreenView, which I understand is equally useful. The report can be downloaded here:
https://www.dropbox.com/s/uxprres7txf1ja9/BluScreen.txt
Does anyone know how I can fix this problem?
I am the proud owner of a Desktop PC setup, but I've been having quite a few problems.
The machine just keeps crashing. After booting up, it works fine, sometimes for a few minutes, sometimes considerably longer, but then freezes for a few seconds, gives me the BSoD and then restarts.
Sometimes, the BSoD gives me the message "KERNEL_DATA_INPAGE_ERROR". Other times, it says "CRITICAL_PROCESS_DIED".
I have twice sent the machine in for repairs, which have not worked, and even had it replaced completely, only to develop the same problem.
After googling these messages for a bit, I have found some potential problems and solutions, but none have worked:
-Some sources say it is due to corrupt windows core files. I have used Windows 8's "Refresh" and "Restore" functions and neither have worked. This is also unlikely due to the repairs/replacement.
-Some sources also suggest it is due to a badly installed HDD. Again, the number of repairs, and the replacement, make this very unlikely.
-Many sources claim these errors are due to faulty drivers. I have attempted to update my drivers via Intel's Driver Update Utility, and a program called SlimDrivers Free. According to these, my drivers are completely up to date, yet the problem continues.
I have also begun to suspect the damage has been caused by a dodgy program I once used, called Classic Shell. I acknowledge that this is very unlikely as the program has been proven legitimate (even appearing in a magazine), and no other users appear to have reported this problem. Uninstalling this program had no effect. Attempting to remove any traces using Microsoft's FixIt tool also had no effect. I attempted to use System Restore as well, to "rewind" the system to a date prior to installing Classic Shell, but for some reason I get a message saying this is not possible (turning off my antivirus as this message suggests has no effect).
I have noticed that others with this problem have been asked to provide minidumps. I'm not sure how to obtain these, however I have been able to create reports using a program called BlueScreenView, which I understand is equally useful. The report can be downloaded here:
https://www.dropbox.com/s/uxprres7txf1ja9/BluScreen.txt
Does anyone know how I can fix this problem?
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