"USB Device Not Recognised" Razer Deathadder 2013

poshboygames

Honorable
Mar 27, 2013
76
0
10,640
I just bought a Razer Deathadder 2013 and when I plug it into my PC it says "USB Device Not Recognised" http://i.imgur.com/Cb0gwtl.png

I've looked on other forums and people have been saying It's a big Razer problem and I have to send it back. I have Razer Synapse so I don't know what to do. I read an article on how to fix it by turning your PC off then unplugging your power cable from the power supply then booting again, and that worked and it showed up in Razer Synapse but when I rebooted again the next day it wasn't working again.
 

Kurifox

Honorable
Jul 30, 2013
415
0
10,960


Go to the place you bought it and ask for a new mouse, if its still in garantee, theyw ill trade it, and you can see if the mouse was the problem, or the pc.
 

Viem

Reputable
Jan 16, 2015
4
0
4,520
I also have the same problem and taking the mouse back to the store is not a solution. Mine is behaving just like in the OP's description but only on one of my systems. That's obviously a compatibility issue with Synapse & Hardware & Windows. I'm still in the procces of resolving it and will post if If manage to make it 100% work.