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Cant connect via wired, but can wireless

Last response: in Networking
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September 8, 2013 11:38:14 AM

I just built a new computer with a MSI 970A-G46 AM3+ AMD 970 motherboard that has a ethernet connection on it. I also installed a PC-I express wireless card. Got the internet to work on the wireless card, but wanted to see if hardwiring to the router would improve my connection. In times past all I would need to do is plug in the cable and off I go. Now when I try to get the internet to work it tries to connect through WAN miniport (PPPoE) Error 651. I have cable for internet and I thought I read it uses a dynamic connection, but im unsure where to change this in Windows 7.


Thanks!

More about : connect wired wireless

a b F Wireless
September 8, 2013 11:44:31 AM

Driver installed? Adapter enabled in BIOS?
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September 8, 2013 11:55:33 AM

You will have to load the drivers from the CD enclosed with your MOBO. If that does not work, make sure you dont have any of the metal tabs in the I/O shield touching the outside of the case by the ethernet port.
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September 8, 2013 11:57:02 AM

On your router configuration page, under the setup tab, there should be an IP Address section where you pick what kind of connection you want to use. Make sure it is set to "Get Dynamically From ISP" Check this out for a guide to fixing that WAN miniport (PPPoE) Error 651 error. Basically Start>Control Panel>Internet Options>Connections>"Never dial a connection". Hopefully that sets you straight. Best of luck to ya - Sub

If you check under Device Manager from Control Panel, look for something along the lines of Network Controller, or anything with a yellow flag next to it. That will indicate a malfunction in the software controller, i.e. a driver a problem. Reinstalling the software that came with your motherboard should do the trick. If you can't find the CD, you should be able to download them from the manufacturer website.
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September 8, 2013 1:11:39 PM

rolli59 said:
Driver installed? Adapter enabled in BIOS?


Drivers are installed and under Intergrated Peripherals the onboard lan controller is enabled.
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September 8, 2013 1:14:02 PM

avenseth12 said:
You will have to load the drivers from the CD enclosed with your MOBO. If that does not work, make sure you dont have any of the metal tabs in the I/O shield touching the outside of the case by the ethernet port.


Thanks for the reply. All the drivers are installed and the tab was touching and i fixed that but still doesn't work. On an added note, there are 2 lights where the cable plugs in, the upper light blinks yellow and the lower light is constant green.
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September 8, 2013 1:16:58 PM

SirSub42 said:
On your router configuration page, under the setup tab, there should be an IP Address section where you pick what kind of connection you want to use. Make sure it is set to "Get Dynamically From ISP" Check this out for a guide to fixing that WAN miniport (PPPoE) Error 651 error. Basically Start>Control Panel>Internet Options>Connections>"Never dial a connection". Hopefully that sets you straight. Best of luck to ya - Sub

If you check under Device Manager from Control Panel, look for something along the lines of Network Controller, or anything with a yellow flag next to it. That will indicate a malfunction in the software controller, i.e. a driver a problem. Reinstalling the software that came with your motherboard should do the trick. If you can't find the CD, you should be able to download them from the manufacturer website.


Thanks for the reply. I got the option to never dial a connection selected but didnt fix it.

There is a ! next to a device, when selected to fix it, it tries to 1. cut the wireless adapter back on and 2. says there is a driver missing for the universal serial bus (USB) but cant find the driver to fix it.
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September 8, 2013 1:30:13 PM

Thanks for the reply.

Under network connections I had 3 options; broadband connection (disconnected, WAN Miniport), Local Area Connection (has the name of the mobo controller) and the wireless network connection (currently disabled) Looks like it had the broadband selected, switched to the LAC and it worked. Thanks.
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a b F Wireless
September 8, 2013 3:16:24 PM

So local area connections was disabled under Windows?
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