Windows 7 Stuck at "Expanding Files"

TechAdvancment · Sep 8, 2013

Just picked up a retail copy. I tried to install it, and it gets stuck at 0% on the expanding files section. I've tried numerous hard drives, went through my mobo settings a lot and it still won't work. Any ideas?

cars12345 · Sep 8, 2013

Did you ever get an error code after a while?
Check the DVD, for scratches, etc.

dextermat · Sep 8, 2013

+1 bad dvd , dvd -rom or memory problem.

Try installing with only one stick of ram

TechAdvancment · Sep 8, 2013

cars12345 :

Nope it just loads forever, I have a kit, which to remove A1 or B1

cars12345 · Sep 8, 2013

TechAdvancment :

Check the motherboard manual to see which slot to use for 1 stick of RAM.

TechAdvancment · Sep 8, 2013

cars12345 :

TechAdvancment :

Check the motherboard manual to see which slot to use for 1 stick of RAM.

Just specifies how to use 2, I put one in, trying it now.

USAFRet · Sep 8, 2013

I had exactly this a couple of weeks ago on a friends PC. Bad DVD.

TechAdvancment · Sep 8, 2013

USAFRet :

Drive or Actual DVD?

USAFRet · Sep 8, 2013

TechAdvancment :

The actual disk. The drive was fine.

TechAdvancment · Sep 8, 2013

Ummmmmm I've tried 3 discs a new one, an old one and my friends. 1 retail, two burnt. 2 OEM, one pre activated.

TechAdvancment · Sep 8, 2013

What do I do it's pre activated :O

USAFRet · Sep 8, 2013

TechAdvancment :

What do you mean, 'preactivated'?

TechAdvancment · Sep 8, 2013

USAFRet :

Product key is preinstalled.

USAFRet · Sep 8, 2013

TechAdvancment :

I have no idea what this actually means. Preinstalled or preactivated....on what?
You initially said you bought a "retail copy". How is that preinstalled on anything?

TechAdvancment · Sep 8, 2013

USAFRet :

TechAdvancment :

I have no idea what this actually means. Preinstalled or preactivated....on what?
You initially said you bought a "retail copy". How is that preinstalled on anything?

It is not my copy, my friend brought this to me, the disc reads "Windows 7 Full Retail Pre-Activated)

TechAdvancment · Sep 8, 2013

Retail or not, I still believe it's a memory issue, all were perfectly clean copies and they all failed, I'm using a tested cd-dvd drive and I have no clue how to test the memory, the only computer I have is an all in one, unopenable.

USAFRet · Sep 8, 2013

Just picked up a retail copy.

It is not my copy, my friend brought this to me, the disc reads "Windows 7 Full Retail Pre-Activated)

Which is it?

I'm thinking this disk belongs to whatever PC it originally came with. You are almost certainly out of luck trying to install it on anything else.

TechAdvancment · Sep 8, 2013

I have 3 copies of windows, one that says full retail, 2 that is predownloaded on a DVD. By saying picked up, I meant from my friend. I have been working at this for a week.

cars12345 · Sep 8, 2013

TechAdvancment :

Only an OEM/System Builder version will work. Other versions are tied to hardware and will not work.
Is it this?: http://www.newegg.com/Product/Product.aspx?Item=N82E16832116986

landsavage · Jan 28, 2014

I know this thread is a bit old but I am having the same problem and I have tried everything.
You guys are missing the point. He is saying his retail, and various other copies are all not working. Windows, in short, won't install no matter what disk he uses, so its not the actual disk.
TechAdvancment - did you try a single memory stick? Did you ever get it to work?

Sheffie Cochran · Feb 17, 2014

How long is it hanging? I just thought mine was stuck on an install but about 10 minutes later, I heard the drive stop and restart again, then the percentage started going up from there.

ilyakogan · Apr 15, 2014

I ejected the DVD, cleaned it a bit, and after re-inserting it the process started to roll! I can't believe this solved it.

MattyBT · Jun 12, 2014

This fault is hard drive related.

I had this and changed to a new hard drive - no problem.

Ran old drive as an extra HDD on a PC and it would not do anything.

spiffyinferno · Sep 2, 2014

Had same issue. Replacing sata cable for dvd drive fixed for me.. just thought I'd share. Cheers!

autumn_suns3t · Nov 25, 2014

(what I am experiencing right now): at times, it will seem stuck at 0% and, after 3/5 clock minutes or even more, start properly and work.

Windows 7 Stuck at "Expanding Files"

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