My asus GPU keeps on crashing help ?

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amn_ron

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Sep 9, 2013
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Just recently i have built myself a new rig, details of which i will mention on the bottom, at first glance the system seems to be working fine but whenever i start a game such as AC3 or Splinter Cell Blacklist (Those two are the only games i have tried running as of now) the system crashes as soon as the introductory video ends on SP Blacklist and gameplay start, and Halfway through gameplay in AC3 i am at my wit's end at what to do, at first i thought the GPU was defective but it seems to carry normal tasks such as video playback quite ordinarily. But whenever I start running the mentioned games and the system crashes i have to turn off my computer and restart the system. on restarting it does show Windows recovered from an unexpected Shutdown and shown in the details is Blue screen error (i should also mention here that my screen does not actually turn blue when the system crashes, the monitor stops receiving signal from the GPU and turns black). Please suggest what should i do, as of now i am still in the replacement period for the video card but time's running out fast and i need to decide fast, and if it's not defective hardware that's at fault here how do i fix this problem, please help.
also as i have mentioned below my video card is by no means cheap and is a mid-range GPU but it will come to me as quite a tragedy if i realize i will have to replace it after it's too late, as i mentioned before i still don't realize if it's a hardware defect or a software malfunction please help me sort it out before it's too late.
My System Specs
CPU - Intel Core i5-3570K Stock Speed
Memory - 2 sticks of g.skill ripjaws X 4 GB DDR3
GPU - Asus Nvidia Geforce GTX 660 ti DirectCU II Top Edition
MoBo - Asrock Z77 Extreme 6
PSU - Corsair GS800 (800 watts power supply)
 
Solution
geofelt
Are the games patched to currency?
Since the problem happens on multiple games, I doubt that would be the cause.

Have you inadvertently overclocked your cpu?
Perhaps by selecting load optimized defaults.

At this point, I would suspect the graphics card.
Can I assume that you have plugged in securely both of the 6 pin power connectors it requires?
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geofelt

geofelt

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Oct 9, 2006
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Your psu is more than strong enough, and is of decent quality. You really only need 500w.
But, any component can be defective. From your symptoms, I would suspect the psu.
The load on the psu ramps up quickly when in 3d gaming mode.
See if you can't test with a known good psu.
If you can't, I would take a guess and rma the psu.

Since this happens on multiple games, I do not suspect a game patch is needed.
The other possibility might be the graphics driver. Is that updated to currency?
 
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amn_ron

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Sep 9, 2013
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The Current Drivers that i am using right now are ver.320.49, i tried updating Microsoft.NET Framework to ver.4 but was unable to as it refused to install even after repeated attempts, after which which i tried installing ver 3 but that too failed as it demanded to turn on/off windows features and persisted even after i did the needful. the current framework i'm running is 3.5.1
as for the PSU it seems to run all the other components of the rig without any problems so i'm not too sure about that, i.e. will it really pick out only the video card to malfunction out of all the other connected ports.
 
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geofelt

geofelt

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Only if the psu were defective enough to not deliver power would I expect those symptoms.

Your problems with .net framework may be a clue.

Short of a clean windows reinstall, can you back out to a system checkpoint to before you had the initial problem?
 
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amn_ron

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Sep 9, 2013
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The Problem appeared as soon as i completed my rig and tried running those games, i've tried swapping drivers but was not any help, i think i'll try what you suggested about the PSU and see if it helps, Let's hope it gets sorted out after then.
 
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amn_ron

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Sep 9, 2013
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Afterwards suspecting that it was indeed the psu that was at fault here i pulled it out of the cabinet and connected all of the ports externally from the psu and ran my system again then i noticed that just as the computer was starting up the psu fan did start spinning but just moments later it stopped altogether and now my psu's running the rig without it's fan spinning, could this be the cause of the constant crashes?
 
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geofelt

geofelt

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Oct 9, 2006
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I doubt that is the problem.
The only function of a psu fan is to keep the parts cool under load.
A Seasonic gold rated psu even warns you that the fan might not spin and that is not a defect.

Testing outside the case is a good idea to eliminate shorts as a issue.
My suspicion now is the graphics card. I think I would RMA it.
 
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amn_ron

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Sep 9, 2013
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After pulling the psu out of the case and running it externally just one thing's changed. Earlier, after the the computer crashed and the monitor ceased to receive signal, even though the computer would keep on running i had to restart the system in order to restore signal to my monitor but now as soon as the system crashes only the game application crashes the monitor loses signal for couple of seconds and then everything goes back to normal, and system message shows "DirectX Tom Clancy's Splinter Cell Blacklist Stopped Working". Still think the graphics card's faulty, just cause i want to be completely sure before i go ahead and change any parts.
 
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amn_ron

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Sep 9, 2013
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All right something strange happened just as i thought i was nearing a solution i tried running the the game once again just to see how it crashes this time around, of course with my psu still hanging outside the case, and this time around just as the system crashed something altogether different happened. Previously whenever the system crashed after running the SP blacklist the screen would lose signal and there will be a audio glitch a RRRRRRRRRRRR for 5-10 second and when it will go quiet and i would have to restart the system to restore signal to my monitor just this time around there was no end to the RRRRRRRRRRRRRRRRRRR. and i had to pull the plug on my system to make it stop ,nothing new just thought it will help to mention. now i've realized the problem lies with either the PSU or the GPU i just cant seem to decide which, afterall i want to be careful which i send off for RMA. or maybe it's both, please suggest my next course of action.
 
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geofelt

geofelt

Titan
Oct 9, 2006
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Are the games patched to currency?
Since the problem happens on multiple games, I doubt that would be the cause.

Have you inadvertently overclocked your cpu?
Perhaps by selecting load optimized defaults.

At this point, I would suspect the graphics card.
Can I assume that you have plugged in securely both of the 6 pin power connectors it requires?
 
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Solution
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amn_ron

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Sep 9, 2013
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10,510

The SP Blacklist is patched upto date as it downloads and installs latest releases through Uplay and Assassin's creed 3 never required any patch atleast on my older system, as for the cpu i don't think i've overclocked it even if by accident as i kept my bios on default settings, and both of the 6 pin power connectors are securely plugged in as my system refuses to start up if even one of them is dis-connected.
Is there any way i can check whether my cpu's overclocked by accident ?

 
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amn_ron

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Sep 9, 2013
19
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10,510
Since the "Assassin's Creed III" and "Splinter Cell Blacklist" Require 3D Gaming mode i tried something different and installed a game from sometime back which is "Wanted Weapons of Fate". When i started playing the game within a few seconds the crashes started to occur but compared to before the monitor will lose signal for a second and again return to the game-play after this occurred repeatedly in quick succession finally the game stopped responding and I had to manually end the process but at least this time i was able to operate my system even after my system started crashing whilst previously the Signal wouldn't return to the monitor until i restarted the system. When i hit end task on the game the program stopped and a dialog box showing "Wanted - Weapons of Fate has stopped working" appeared after which followed a windows error message showing " display Driver Nvidia Windows Kernel Mode Driver, Version 320.49 Stopped responding and has successfully recovered" Does This provide any hint. Previously since after crashing, my system would hang permanently, therefore i was not able to receive any such kind of messages only a Blue Screen Error with the Windows recovered from a sudden Shutdown Dialog-box after i restarted my computer . Does this Info Help, Please suggest what i should do next. I'm getting quite frustrated as time's flying by, and as such any kind of help will be appreciated.
 
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