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"Local Area Connection" doesn't have a valid IP configuration

Last response: in Networking
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September 10, 2013 7:06:53 AM

Hi all, my ethernet connected PC has stopped connecting to the internet. When I ran Windows Network Diagnostics it comes up with the fault description above and it also states "No internet access" and "Unidentified network". I have ran ipconfig/all and the details are below:

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Ian>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Home-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : D0-27-88-A9-F8-1C
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::c587:3c1b:b2e1:c4b8%11(Preferred)
Autoconfiguration IPv4 Address. . : 169.254.196.184(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
DHCPv6 IAID . . . . . . . . . . . : 298854280
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-16-CD-BD-4D-D0-27-88-A9-F8-1C

DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{B441945A-0EFC-4163-9EBA-C070E3B8D3FF}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{FCB1478B-AC7D-4E25-9BE2-EBE7094D2D12}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{74DB4A44-2818-47F3-8FB2-BAC2436D8FCF}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{1D844EFB-1678-4CAD-9FF0-F7934E53D42E}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #5
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

C:\Users\Ian>

My PC is using Windows 7 OS. I have replaced the ethernet cable with 2 new ones to no avail. I have replaced the router with a new one and my laptop is able to connect to the router wirelessly and access websites. So I know that the router and ethernet cable are Ok.

I have also checked the IPv4 settings and the "Obtain an IP address automatically" and "Obtain DNS server address automatically" are both checked and under advanced settings the DHCP is enabled.

I have also opened services.msc and disabled IP Helper and checked that DHCP client has started and is on automatic.

I have also downloaded and run Microsoft Fix It 50199 from their website support.microsoft.com to reset the TCP/IP settings and rebooted my PC but the fault is still there.

I am running out of ideas and was wondering if anybody can help me fix it. I use Outlook on my main PC and can't access those emails with my laptop. I desparately need to check my emails. Thank you
September 10, 2013 8:09:27 AM

The default IP address indicates it is not getting an IP from the router or switch.
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