I have a HP P6710F desktop system with Windows 7 that had been stable and has had no hardware changes or significant (like reinstalling or changing OS) software changes for at least 8 months. The configuration is 8GB memory and a SSD drive as the boot/OS drive and a hard disk for other storage.
Recently it started crashing. It would just suddenly start rebooting itself. It would run for a few hours and then reboot. Eventually it would not boot and Windows startup repair would not fix it.
My diagnostic steps so far:
I ran memtest through a full cycle and it did not find any errors.
I was thinking that it might be a failing SSD drive, so I did a fresh install of windows on the hard disk. The install went fine, so I tried using prime95 as a CPU stress test to see if there was a temperature issue or a power supply draw issue. It did not cause any crashes. I could access the SSD partition fine and I made a complete backup of it and I could read it fine. I tried copying a bunch of large files to it and didn't see any errors.
Next I did a fresh install of windows 7 onto the SSD. No problems during the install and it booted OK. I started doing normal post install tasks. Installed Norton Internet Security and updated it. Ran the Windows Update to get all the updates. Seemed to work fine. Then I don't remember exactly what I was doing, but I rebooted and booting got stuck at the splash screen. Power cycle and it won't boot and startup repair won't fix it.
So now I'm thinking it is probably the SSD, but I'll give it one more try. This time I actually disconnect the hard disk to make sure it cannot be affecting anything. Complete fresh Windows install to the SSD including format of both the system and OS partitions. Same thing as above. I got through most of the Windows updates and during one of the reboots, it freezes on the starting windows screen and won't boot and startup repair won't fix.
Now I'm sure it is the SSD and I disconnect it and do a fresh install onto the hard disk. Get through the install and Windows updates and during one of the reboots, it happens again. Won't boot and startup repair won't fix it.
Now I can't think of anything else but that it is some kind of hardware failing and I need to buy a new computer. Can anyone offer me any other possibilities or diagnostics I can to to narrow it down further?
Recently it started crashing. It would just suddenly start rebooting itself. It would run for a few hours and then reboot. Eventually it would not boot and Windows startup repair would not fix it.
My diagnostic steps so far:
I ran memtest through a full cycle and it did not find any errors.
I was thinking that it might be a failing SSD drive, so I did a fresh install of windows on the hard disk. The install went fine, so I tried using prime95 as a CPU stress test to see if there was a temperature issue or a power supply draw issue. It did not cause any crashes. I could access the SSD partition fine and I made a complete backup of it and I could read it fine. I tried copying a bunch of large files to it and didn't see any errors.
Next I did a fresh install of windows 7 onto the SSD. No problems during the install and it booted OK. I started doing normal post install tasks. Installed Norton Internet Security and updated it. Ran the Windows Update to get all the updates. Seemed to work fine. Then I don't remember exactly what I was doing, but I rebooted and booting got stuck at the splash screen. Power cycle and it won't boot and startup repair won't fix it.
So now I'm thinking it is probably the SSD, but I'll give it one more try. This time I actually disconnect the hard disk to make sure it cannot be affecting anything. Complete fresh Windows install to the SSD including format of both the system and OS partitions. Same thing as above. I got through most of the Windows updates and during one of the reboots, it freezes on the starting windows screen and won't boot and startup repair won't fix.
Now I'm sure it is the SSD and I disconnect it and do a fresh install onto the hard disk. Get through the install and Windows updates and during one of the reboots, it happens again. Won't boot and startup repair won't fix it.
Now I can't think of anything else but that it is some kind of hardware failing and I need to buy a new computer. Can anyone offer me any other possibilities or diagnostics I can to to narrow it down further?