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PCIe Parallel Port Card No Go with Windows 8?

Last response: in Computer Peripherals
September 10, 2013 7:32:52 PM

My old PC (with HP LaserJet 4 printer) got fried by a lightning strike, so I bought a new desktop with Windows 8 (don't even get me started on THAT!!). Bought a SYBA SY-PEX10008 PCIexpress parallel port card (1 parallel port) so I could still use the LaserJet 4 printer. Seemed to work OK at first, but now I'm having issues. Seems like it will print one page after each reboot, but then nothing.

When I try to print, job shows up in the queue as "Printing" and shows some portion complete (like 263K/438K), but the Ready light on the printer doesn't blink and the Form Feed light is not lit. It's like no data is actually being sent to the printer. After a couple minutes, the printer status on the computer will change from "Ready" to "Out of Paper," even though the printer is NOT empty and is NOT showing a "Load Paper" message on its display (still says "Ready" on the printer).

I have reinstalled the card and the printer, and downloaded and installed the latest driver for the PCIe card. Still does the same thing. When I reinstall the printer, it does NOT print a test page, yet when I run the Printer Troubleshooter, it says no problems found.

How do I go about troubleshooting this?

And yes, the parallel cable IS plugged in at both ends!
a b * Windows 8
September 11, 2013 9:16:11 AM

Check the cable and printer with another computer, it could be either of those causing the issue. I'd normally suggest looking for a new firmware for the printer but if you have issues connecting to it properly, this is not a good idea in your case. If the firmware messes up loading, you could make your printer unusable.