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Mouse gets stuck on primary monitor and cant move on to secondary, sometimes it just jams all together.

Last response: in Windows 7
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September 12, 2013 7:53:24 AM

Hey there! I appreciate anyone reading this to help me fix my problem!

What is happening is I have dual monitors, Ive had it on my previous pc, i have it here, Everything set up fairly correctly (to my knowledge) and Ive never had this problem before, it only started showing up a few months ago.

Now what happens is sometimes just at random times it will look like my pc freezes and my mouse is stuck, and doesnt reply to inputs anymore at all. This is superweird because my pc is pretty high end and browsing the internet shouldnt cause him to do this.

What happens other times is that i drag my mouse from my primary monitor (infront of me) to my secondary monitor (left) and suddenly the mouse stops at the left edge of my primary monitor, HOWEVER while I can see my mouse cursor standing still on my primary monitor on the left edge I can click things on my secondary monitor which is right of the primary one, however the actual mouse there is invisible, no icon at all, not bugged not nothing just straight up no icon.

Any help would be much appreciated!!
a b $ Windows 7
September 12, 2013 8:09:30 AM

Are both monitors the same size and are they running the same resolution?
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September 12, 2013 8:15:20 AM

DeadRam said:
Are both monitors the same size and are they running the same resolution?


They are different sizes. 24" and 27". However they do seem to run the same resolution.
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a b $ Windows 7
September 12, 2013 8:24:49 AM

OK the problem I've seen involves different size monitors running different resolutions. The mouse pointer gets stuck in the corners because it hits an invisible wall. Test this by placing your pointer in the middle of the screen and then move horizontally to the other monitor. Does the pointer move correctly?
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a b $ Windows 7
September 12, 2013 8:26:17 AM

with different size monitors make sure you move the mouse between monitors in the middle of the screen. the mouse will get stuck at the top and bottom moving from the larger screen to the smaller one since the two screens don't match up in size
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September 12, 2013 9:49:06 AM

DeadRam said:
OK the problem I've seen involves different size monitors running different resolutions. The mouse pointer gets stuck in the corners because it hits an invisible wall. Test this by placing your pointer in the middle of the screen and then move horizontally to the other monitor. Does the pointer move correctly?


It seems so that the pointer moves correctly, ive also tested going up in the upper high corners, no issue there either.

Perhaps I should make it more clear, its not a persisting issue, its an issue that sometimes just shows up at random.
aside from the times it does, everything seems fine and totally working
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January 20, 2014 10:40:22 AM

I'm afraid I don't have a solution, but I wanted to pipe in and say the same thing just started happening to me after building a new system - the computer will run fine for a while, then randomly the PC will seem to freeze up, and the mouse will stop responding properly. Right now the mouse is stuck on the second monitor, and won't move off it. When I do try to move it, it jerks and stutters, but won't go past the edge of the screen. The actual input is still working, though, as I can still click on things on my primary monitor, I just have to guess at it because the cursor is still stuck on the second screen.

I'm using the same monitors I was using with my old system setup, and the same keyboard/mouse. I did just build a new system, though, with the following specs:

Asus M5A97 LE R2.0
AMD Athlon Phenom II x6 1055T
8 GB G.Skill RAM
MSI 560ti Hawk

Here's another clue - I can use Teamviewer to connect to my computer, and it runs fine - I can see the mouse moving on either of the monitors, even though at the computer itself the mouse cursor is still stuck on the second screen. Right now I'm working on the assumption that there is a problem with the video card or driver. Do any of your system specs match mine?

**Just as an extra note - since the computer was still responding fine via Teamviewer I thought I might try resetting the video by changing Windows to just use the single primary monitor, at which point the computer well and truly froze up. It stopped responding completely and I had to hit the reset button.
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February 23, 2014 10:40:39 PM

In the Resolution dialog, the monitors are tagged 1 and 2. If your main monitor is 2, and the dialog shows 1 on right and 2 on left, then the mouse won't track onto the secondary monitor (1) because windows believes it actually on the LEFT of your main monitor, not the right. And vice versa. To fix that, in the dialog, just drag the 2 to the left of 1 and you should be good to go.
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March 1, 2014 9:09:28 AM

I was having the same issues and found this thread looking for answers. As I read hillmanminx tip about the position of the monitors I smirked to myself about the fool that would be having these problems because of this fundamental setup of multiple monitors (the position layout of monitors). But hey, perhaps it would work to mess with those settings to shake the problem away right? What did I find?? My monitor setup somehow was one monitor above the other, not the way I set it up, so thats why after rigorously trying to go left or right I succeeded occasionally which complicated the situation even more during the problem-solving. Anyway, thanks Hillmanminx for your most excellent obvious tip :) 

PS: I might add that I just recently bought my motherboard, cpu and RAM. My CPU hosts my graphics card which is perhaps the reason for my problems. My cpu uses a fm2 socket "AMD APU A8-6600K X4 3,9 GHz, Retail", perhaps more people with this problem are using their cpu as their graphics card?
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