Chrome crashes shortly after launch, ATI driver to blame?

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Shad0wguy

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Feb 22, 2012
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I'm having an issue where Chrome crashes shortly after launching and the following error shows up in the logs...

Faulting application name: chrome.exe, version: 29.0.1547.66, time stamp: 0x5224d150
Faulting module name: atidxx32.dll_unloaded, version: 0.0.0.0, time stamp: 0x4ed32897
Exception code: 0xc0000005
Fault offset: 0x668a0570
Faulting process id: 0x233c
Faulting application start time: 0x01ceaf35bf722c5f
Faulting application path: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Faulting module path: atidxx32.dll
Report Id: 18a5d767-1b29-11e3-9065-e4115b296a82

I believe this is related to the graphics driver, however I have the latest driver available from the manufacturer, and the generic driver from AMD says it isn't compatible due to graphics switching in the laptop, which is an HP Envy 17t-3000.

The peculiar thing is if I uninstall chrome and remove everything from the user profile it will launch once fine, but any time after launching will cause it to crash within a minute.

I tried running sfc /scannow and it came back clean.

Does anyone have any ideas how to resolve this?
 
Solution
J
Well, your Google Chrome data files are corrupt. Delete all app data files so that Chrome will re-create them again the next time you open it.

1. Press Windows Key + R, or click Start | All Programs | Accessories | Run.

2. Type AppData in the textbox.

3. Click OK or press ENTER.

4. Open following folder:

C:\Users\{Enter User Name Here}\AppData\Local\Google\Chrome\User Data\Default

5. Delete all files in the Default folder.
http://chromecrashes.com
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JohnSmith420

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Oct 3, 2013
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Well, your Google Chrome data files are corrupt. Delete all app data files so that Chrome will re-create them again the next time you open it.

1. Press Windows Key + R, or click Start | All Programs | Accessories | Run.

2. Type AppData in the textbox.

3. Click OK or press ENTER.

4. Open following folder:

C:\Users\{Enter User Name Here}\AppData\Local\Google\Chrome\User Data\Default

5. Delete all files in the Default folder.
http://chromecrashes.com
 
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Solution
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Shad0wguy

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Feb 22, 2012
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I've done that and it will run fine for the first launch after deleting the appdata, but any launch following that causes the crash above.

I've also found that dxdiag crashes with this error as well. And running Chrome Canary works fine with no crashes.
 
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M

MaxBill

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Nov 3, 2013
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Well, one thing that worked for me was disabling the sandbox feature. Sandbox is a feature in Google Chrome which could cause crashes due to internal system issues. Due to malfunctioning features Chrome stops functioning and crash occurs. To stop Chrome crashes add the following line at the end of the Target path in the Properties dialog.

1. Right click Google Chrome desktop shortcut.
2. Select Properties.
3. Click the Shortcut tab.
4. Add the following line next ot the Target textbox:
"--no-sandbox" (without quotes)
5. Click Apply | OK.
 
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J

JohnsKing

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Feb 25, 2014
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The problem is that your computer has too many shell-extensions, some of which are problematic or incompatible. The best way you can do is to generate list of all shell-extensions in one window, disable those problematic ones or at least Non-Microsoft shell-extensions. Restart Google Chrome. I'm sure it would fix Chrome crashes and you'll be able to improve your browsing experience. Find more diagnostic information in this website.
 
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JhonyPeter420

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Mar 13, 2014
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Well, it's difficult to say whther the last installation of your ATI driver was successful or not. If you're sure that they were incompletely installed or there are compatibilitiy issues, then there is possibility that Chrome crashes are experienced because of ATI drivers.

The best way to know whether it is problem with ATI driver is to use Event Viewer as follows:

1. Click the Start button.
2. Type "Event Viewer" in the Search Box.
3. Press ENTER.
4. Do you see any sign that there was an incomplete installation of ATI drivers? If yes, uninstall the existing drivers and download the latest versions fromthe web.
5. Reboot your machine.

Another important thing is the Registry settings. Google Chrome settings are stored in the Registry. It is a part of system configurations that I'm sure is damaged. In such a case you need to download a Registry Fix-It to repair the issue.

Restore Google Chrome to it's default/ original settings. You can do so through the Settings page as below:

1. Open Google Chrome.
2. Click Wrench | Settings.
3. Click Advanced settings.
4. Scroll down and then click Reset button.

I hope it's help you fix your issue. Thank you.
 
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P

PhilipsJack

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Apr 2, 2014
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The problem you're experiencing can be fixed as follows:

1. Type "chrome://conflicts" in the address bar of your browser.
2. Press ENTER.
3. You'll get list of couple of modules.
4. Conflicting modules will be highlighted.
5. Remove any conflicting modules found.

For more diagnostic information please visit here.

Thank you.




 
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RobertChill_NewYorkCity

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Apr 15, 2014
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This is in response to your reply:

I've done that and it will run fine for the first launch after deleting the appdata, but any launch following that causes the crash above.

In this case I recommend you to delete the root folder instead of deleting folder contents. This is because usually appdata folder contains various hidden files which are not displayed in normal mode. Either show hidden files, delete them or simply delete the root folder.

Don't worry Google Chrome will re-create the folder. Fresh app data files including hidden files will be recreated. After doing so, do not open Google Chrome and follow the steps given below:

1. Click the Start button, point to All Programs | Accessories.
2. Right click Command Prompt.
3. Select Run as administrator.
4. Type below command and press ENTER:
ipconfig /flushdns
5. Exit Command Prompt.
6. DO NOT open Google Chrome.
7. Download this tool, clean-up the entire mess.
8. Close this tool when you're done.
9. Reboot the PC and then now you can open Google Chrome as usual.
 
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G

GeorgePull

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Oct 18, 2014
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This feature is enabled by default. You can disable it through the Properties dialog. Google Chrome crashes repeatedly when something goes wrong with this feature.

1. Right click Google Chrome desktop shortcut.
2. Select Properties.
3. Click Shortcut -> Target.
4. Add the following line next to the existing path:
--no-sandbox
5. Click OK | Apply.

Use the Zombie Soft Fix. Select your operating system from the drop down box. Select the problem experienced, and then click Next. Follow the on-screen instructions.

You might know that the Google Chrome comes with a pre-installed version of Adobe Flash Player. This, in fact, results in conflicts with the external version of Flash that is installed for other browsers. A recent download of an external Flash version might have resulted conflicts with the internal version. You've to figure out whether this is the case with your system, and if so, you would have to disable the external version as shown below:

1. Open Google Chrome.
2. Type €about:plugins€ in your Address Bar on the top. Press the ENTER key of the keyboard.
3. Expand the €Adobe Flash Player€ node.
4. Click the €Disable€ link next to the external version listed there.
5. Exit and re-open Chrome.
 
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