whales83 :
NTFS i didn't select drive letter or path though. should have i ?
You could try doing that and see if it helps. If not you can try the following:
Plug in and turn on the external USB hard drive
Right mouse click on My Computer
Left click on Manage
Left click on Device Manager
Expand the USB list
Find the USB device for your USB Hard Drive
Right mouse click - Uninstall
Turn off the external USB hard drive
Turn on the external USB hard drive and let it find and install the driver