- Apr 18, 2013
- 1,077
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- 11,660
So, I got this Dell laptop from my future... sister in law? I'm not even sure what she is to me... my brother-in-law's brother's wife. Whatever that is, lol. Anyway, the story goes, "she slammed the laptop shut real hard." And, now it won't boot.
When I power it on, I'm given the options of repairing startup or running normally. Both do the same thing. Regardless of what I choose, it will "Load Windows Files" from that black screen with the white progress bar as if it's installing Windows. It will apparently load all the files and jump to the next screen which is the classic blue Windows 7 background (the one where you would normally choose which partition and so on. However, it stays there. Just the background, no dialogs, no active windows, just the background. It stays there until you manually power it down. The lights indicate that the hard drive is working, but believe me, it doesn't go anywhere. Any thoughts?
Background reference: http://www.psdgraphics.com/file/windows-7-wallpaper-1280x1024.jpg
This is what I would expect to come next, but it never gets to that point... http://www.andrewtechhelp.com/images/stories/install7/7install4.jpg
When I power it on, I'm given the options of repairing startup or running normally. Both do the same thing. Regardless of what I choose, it will "Load Windows Files" from that black screen with the white progress bar as if it's installing Windows. It will apparently load all the files and jump to the next screen which is the classic blue Windows 7 background (the one where you would normally choose which partition and so on. However, it stays there. Just the background, no dialogs, no active windows, just the background. It stays there until you manually power it down. The lights indicate that the hard drive is working, but believe me, it doesn't go anywhere. Any thoughts?
Background reference: http://www.psdgraphics.com/file/windows-7-wallpaper-1280x1024.jpg
This is what I would expect to come next, but it never gets to that point... http://www.andrewtechhelp.com/images/stories/install7/7install4.jpg
. 
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