ASUS Radeon HD7950 Wake up issue

Palmac

Honorable
Sep 13, 2013
2
0
10,510
Hello everyone!

So as of 9/12/2013, I just recently built my new gaming PC. But, I am having issues with my monitor waking up after being off. What happen is when I lock my account (not logging off) I turn off my monitor, and go about my day. When I return back to my computer, and switch back on my monitor, and enter in my password to log back into windows, the screen remains black. Now my monitor does find a signal. (connected via DVI) I try pressing my keyboard keys to wake it up or mouse movements/clicks. Nothing will happen. Then I try to turn off and on my monitor, and the same thing remains. When I press hotkeys (WINKEY+L) The screen reappears back to the lockscreen. Funny right? Ok so I will reattempted to enter in my password, and again the screen remains blacked out even though my monitor has found a signal. (connected via DVI) Ok, so now I press hotkeys (WINKEY+L) the screen reappears back to the lockscreen again, and this time I clicked on "switch users" to officially log me off my account. Then I reattempted to enter in my password. and logged back into windows. Now this time the screen remains black but, the monitor doesn't find a signal at all. I then had turned the monitor off and on at least 3 times for the monitor to actually display everything normal again. The computer runs fine afterwards until I turn off my monitor again then I would have to repeat everything all over again. My power setting is on "High performance" I have power setting "Never turn off monitor" or "never sleep mode". I've completely removed all display drivers and AMD catalyst application, and had reinstalled them again, but the issue remains. I want to believe my ASUS HD7950 card is defective, and should perhaps RMA it for a replacement. But one key note to add is, when installed the AMD catalyst application I received an error message stating "installation application install failed" (or something like that) but, that being said, the AMD catalyst application works fine. Not sure if that contributes the monitor wake up issue.

My Rig Spec:

CPU: AMD FX 8350
Mobo: ASUS SABERTOOTH 990FX R2.0
VCARD: ASUS RADEON HD 7950 *Standard* (Not OC'ed)
MEM: G.SKILL 2X8GB - 16GB DDR3 1866Mhz 14900
DRIVE: SEAGATE SSHD 2TB+8GB NAND Drive
PSU: CORSAIR 850W RAIL70A 80+
OS: WINDOWS 7 PRO x64

Note: I am using AMD's lastest driver version 13.4.

Thank you for your time and help! I would greatly appreciate it! :D

- Palmac

PS. It can't be my monitor, I have no problem with my monitor when using GTX 560 Ti.
 
Solution
I just found out that there is a BIOS hard switch besides the Crossfire link! I switched this to (1) it was in (2) and VOILA! it worked! Maybe you can try this aswell!! I think this made the card use the original bios :)

SME3D

Distinguished
Sep 18, 2013
8
0
18,520
I have almost the same rig! wowo, but gygabite card and wd green 2tb hdd. I also had an error installing the catalyst at first, but reinstalled and worked. Did yo try plugging the card to another pcie bay? Is you hdd working fine? I have a different issue for I use Maya and it freezes from time to time. Maybe the catalyst drivers are not good enough for our sabretooth...don´t know how else to help you.
 

Palmac

Honorable
Sep 13, 2013
2
0
10,510


Awesome to know that our computer rig are a like :) And yes, I have troubleshooted everything, I've decided to slap my old GTX 560 Ti and the card works great. I assume the HD 7950 was a dud card. I had it RMA'd for replacement.
 

SME3D

Distinguished
Sep 18, 2013
8
0
18,520
I just found out that there is a BIOS hard switch besides the Crossfire link! I switched this to (1) it was in (2) and VOILA! it worked! Maybe you can try this aswell!! I think this made the card use the original bios :)
 
Solution