Hello all! I'm having a problem here and I'm hoping someone can guide me to find a solution. First off, I will include my system specs.
System Specs:
CPU: AMD A10-5800K 3.8Ghz/ 4.2Ghz (Stock Cooler)
GPU: IGP - AMD Radeon HD 7660D
PSU: Antec Earthwatts 500W Bronze rated PSU
MB: ASRock FM2A55-DGS
RAM: G.Skill Ares Series DDR3-1866 2x4GB
HDD: WD Blue 500GB
HDD: WD Green 1TB
OS: Windows 7 Ultimate 64-bit
Additional Fans: 1 Antec Case Fan
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Summary of the Problem: Due to a different issue I was having (at the end of this post I provided some background info) I ran Memtest86 last night and this morning to check my memory for bad sections/errors. Now the results I got were a bit odd...
First run of Memtest, I let it run overnight so it made multiple passes of the memory. Results:
http://s14.postimg.org/j7xaw9xg1/test1.jpg
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So, obviously something is wrong with the memory if it had errors after 7 passes. I then used some logic and decided to test each 4GB module of memory individually to see which one had the errors. I left 1 module in the A slot and removed the one from the B slot. I then proceeded to run memtest. I let it run for 2 passes. Results:
http://s14.postimg.org/6f96wclu9/test3.jpg
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Alright, that's some good news. At least one module is performing correctly. So after I rebooted and shut down my PC, I removed the previously tested memory module from Slot A and replaced it with the other memory module originally from Slot B that I removed for the previous memtest. This is where I ran into more errors. I let it run for only 1 pass because I believed that 1 pass was sufficient. Results:
http://s14.postimg.org/jyq121ztd/test2.jpg
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So apparently only 1 memory module is bad. Right now, I'm running off the single memory module that procured no errors to prevent system instability. Now that I am at this point, I'm not sure what to do. Should I replace the damaged memory module? Should I call G.Skill to see if it can be replaced by warranty? What exactly should I do? I think I should use http://downloadmoreram.com/ (That was a joke)
Anyway in case it matters, I will provide you guys with some background information as to why I decided to run memtest:
I recently bought Total War: Rome 2 and installed it on my machine but I ran into a lot of problems trying to play it. It kept crashing and freezing completely so I decided to search for a solution. First off, my CPU was overheating. Well, I fixed that problem by reseating the heatsink. Second of all, my graphics drivers were all messed up. I replaced them with AMD's latest driver package (9.5.2013) as well as replaced atikmdag.sys and atikmpag.sys (I was getting BSOD's from those drivers) with stable versions. So I fixed 2 of the most obvious problems. Although those problems were fixed, the game kept freezing my computer and causing BSODs. I ran Whocrashed to discover the source of the BSOD:
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On Sat 9/14/2013 10:41:45 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\091413-26722-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x7F1C0)
Bugcheck code: 0xA (0x200000000000, 0x2, 0x1, 0xFFFFF80002EB3CF2)
Error: IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
--------------------------------------------------------------------------------------
I did a lot of digging on the internet and figured out that this could be a possible memory problem so I downloaded memtest86 and the results are above.
Please help me I want to play Rome 2
Thanks in Advance
System Specs:
CPU: AMD A10-5800K 3.8Ghz/ 4.2Ghz (Stock Cooler)
GPU: IGP - AMD Radeon HD 7660D
PSU: Antec Earthwatts 500W Bronze rated PSU
MB: ASRock FM2A55-DGS
RAM: G.Skill Ares Series DDR3-1866 2x4GB
HDD: WD Blue 500GB
HDD: WD Green 1TB
OS: Windows 7 Ultimate 64-bit
Additional Fans: 1 Antec Case Fan
--------------------------------------------------------------------------------------
Summary of the Problem: Due to a different issue I was having (at the end of this post I provided some background info) I ran Memtest86 last night and this morning to check my memory for bad sections/errors. Now the results I got were a bit odd...
First run of Memtest, I let it run overnight so it made multiple passes of the memory. Results:
http://s14.postimg.org/j7xaw9xg1/test1.jpg
--------------------------------------------------------------------------------------
So, obviously something is wrong with the memory if it had errors after 7 passes. I then used some logic and decided to test each 4GB module of memory individually to see which one had the errors. I left 1 module in the A slot and removed the one from the B slot. I then proceeded to run memtest. I let it run for 2 passes. Results:
http://s14.postimg.org/6f96wclu9/test3.jpg
--------------------------------------------------------------------------------------
Alright, that's some good news. At least one module is performing correctly. So after I rebooted and shut down my PC, I removed the previously tested memory module from Slot A and replaced it with the other memory module originally from Slot B that I removed for the previous memtest. This is where I ran into more errors. I let it run for only 1 pass because I believed that 1 pass was sufficient. Results:
http://s14.postimg.org/jyq121ztd/test2.jpg
--------------------------------------------------------------------------------------
So apparently only 1 memory module is bad. Right now, I'm running off the single memory module that procured no errors to prevent system instability. Now that I am at this point, I'm not sure what to do. Should I replace the damaged memory module? Should I call G.Skill to see if it can be replaced by warranty? What exactly should I do? I think I should use http://downloadmoreram.com/ (That was a joke)
Anyway in case it matters, I will provide you guys with some background information as to why I decided to run memtest:
I recently bought Total War: Rome 2 and installed it on my machine but I ran into a lot of problems trying to play it. It kept crashing and freezing completely so I decided to search for a solution. First off, my CPU was overheating. Well, I fixed that problem by reseating the heatsink. Second of all, my graphics drivers were all messed up. I replaced them with AMD's latest driver package (9.5.2013) as well as replaced atikmdag.sys and atikmpag.sys (I was getting BSOD's from those drivers) with stable versions. So I fixed 2 of the most obvious problems. Although those problems were fixed, the game kept freezing my computer and causing BSODs. I ran Whocrashed to discover the source of the BSOD:
--------------------------------------------------------------------------------------
On Sat 9/14/2013 10:41:45 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\091413-26722-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x7F1C0)
Bugcheck code: 0xA (0x200000000000, 0x2, 0x1, 0xFFFFF80002EB3CF2)
Error: IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
--------------------------------------------------------------------------------------
I did a lot of digging on the internet and figured out that this could be a possible memory problem so I downloaded memtest86 and the results are above.
Please help me I want to play Rome 2
Thanks in Advance
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