Return to new egg

I need to return my mobo and cpu had an error code on it tried fixing. Question is when returning to newegg it is almost impossible to get all thermal past off top of proccessor will newegg not honor my return if there is a lil thermal paste on it? I already used alchol with qtips and lint free coffee filter.
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  1. They should accept it no problem, lets be honest here, it is hard to get it off and they will understand that.
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