Sudden restarts with no BSOD or dump files

Had this problem before on a different machine but its happening again. Anyway the computer merely shuts down on its own and then boots up again without warning. This can happen at any time, whether I am merely browsing the internet or it's sitting idle when I am in another room. The only error message I see that might be related to this in Event viewer is "The driver \Driver\WUDFRd failed to load for the device WpdBusEnumRoot" but from what I can tell that is merely related to a plugged into USB drive and can be ignored. One thing to note is that this has been happening recently, right around the time a windows update started popping up. I've tries rolling back everything as far back as possible but it hasn't done anything. I've also checked the temp of all the hardware and found nothing abnormal (everything is below 50 C) and ram memtest for 4 hours and found no errors. I would rather find out why this is happening and fix it instead of having to reinstall Windows again.

Another thing to note is that before all this started I had the issue that the screen would not turn back on after either hibernation or the screen going dark after the computer remained idle long enough. I doubt. Once this happened everything would be completely frozen and I would be forced to manually restart the computer
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More about sudden restarts bsod dump files
  1. disable automatic reboot on error. you may be getting a BSOD however it disappears to quick to notice it.

    Right Click My Computer -> Properties -> Advanced System Settings -> Advanced Tab -> Under Startup and Recovery click Settings -> untick the box for automatic restart
  2. HugoStiglitz said:

    disable automatic reboot on error. you may be getting a BSOD however it disappears to quick to notice it.

    Right Click My Computer -> Properties -> Advanced System Settings -> Advanced Tab -> Under Startup and Recovery click Settings -> untick the box for automatic restart



    I have already done that and I still have not seen a blue screen or gotten any dmp files that would allow me to narrow down what the problem is
  3. I have never seen a computer randomly reboot that does not generate bsod's or atleast event log entries about it.

    makes me thing maybe windows Is triggering it and thinks its a normal shutdown / reboot.

    run something like memtextx86 on your ram.

    if you can find a spare HDD (any size) remove the drive windows is currently on and reinstall fresh on that spare drive. that way you can see if it does it after a reinstall, if it still does then u can go back to your proper HDD with old windows and nothing lost.
  4. The only time I have seen one randomly reboot (it was mine*) was due to a RAM issue. Do as HugoStigliz suggested and run something like memtest86 tp test the RAM.
    *I was young and still learning and it turned out the problem was mismatched RAM.
  5. kenrivers said:
    The only time I have seen one randomly reboot (it was mine*) was due to a RAM issue. Do as HugoStigliz suggested and run something like memtest86 tp test the RAM.
    *I was young and still learning and it turned out the problem was mismatched RAM.


    as I already mentioned in the OP I ran memtest already for about 4 hours and got zero errors

    This was the last error message I got in event log, but computer did not shut down, it just froze completely. I had had this issue awhile ago and I solved it by installing an old version of my computers nvidia graphics card drivers but its suddenly started happening again even though I am using the same drivers

    "taskhost (2076) WebCacheLocal: A request to write to the file "C:\Users\Ruben\AppData\Local\Microsoft\Windows\WebCache\V01.log" at offset 245760 (0x000000000003c000) for 512 (0x00000200) bytes succeeded, but took an abnormally long time (27666 seconds) to be serviced by the OS. This problem is likely due to faulty hardware. Please contact your hardware vendor for further assistance diagnosing the problem."
  6. After rereading your post I noticed the "right around the time a windows update started popping up". I guess it could be a problem related to Windows Update. I tried to find something relating to the error mentioned in your response but have yet to find something related.
  7. Were you able to do the 2nd HDD & Reinstall windows suggestion?
  8. HugoStiglitz said:
    Were you able to do the 2nd HDD & Reinstall windows suggestion?

    I really want to try avoiding reinstalling windows for the 5 time in the past few months and figure out what the problem is. Is their some way I can test the battery to make sure its not faulty without having to buy a mutlimeter or a battery testing device? I have never used one and I don't know what I would be looking for
  9. I have this exact same problem too. Started on Windows 7. Upgraded my machine to Windows 8 (and now 8.1) using brand new HDD each time, clean OS installs each time too, hoping to solve this problem. No luck. At this point I have now replaced all my memory and all 3 of my video cards. Still no luck. I too now suspect the power supply, but don't know how to use a multimeter to determine if power supply is bad. I've tried all solutions posted on every possible site it seems and still no solution. All drivers are current, all software too, etc.

    Any progress/solution on this issue?
  10. You don't need to install anything. Do you live in a single family house or an apartment complex?
  11. Reviving this post a bit,
    Did you ever find a solution to your problem? I have been encountering the same problem recently and can't seem to determine the cause. It started after I swapped out the graphics card, but even upon switching back to the old graphics card the problem persisted.

    I have tried doing a clean install of windows, swapping the graphics card, and running mem-test, Prime95, and OCCT for hours with no luck as in no crash/random restart. I also get no .dmp files from the random restarts but when i induced a blue screen on my own it dumped the memory just fine. Also to note in the event viewer I get a critical message: "Event 41, Kernel-Power The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly." and with 0's the whole way down in EventData.

    The crash usually occurs randomly but it persistently occurs within the first 1-2 minutes of playing battlefield 4. This is the only app/game where I have been able to consistently re-create the crash.
  12. Probably because BF4 is more demanding than your other titles. This is more than likely a power issue. Reason I asked the OP about a single or multi-family home is because old power boxes with old fuses may be unstable and providing unstable power to the system.

    I had a friend with a similar problem and I told him to get a very good power surge protector or even better an UPS. He got the power surge protector so I guess his issue was surges. An UPS is really the best option to keep the power to the PSU stable and if it fails the UPS will keep the PC running long enough for a proper shut down. Hope this helps!
    :bounce:
  13. Hi there. Just passing though and saw the issue here was closely related to an issue I was having. I have Windows 8.1 and ran a CFS ( http://support.microsoft.com/kb/929833/en-us#CBS log ) on my system. It found corrupted files that it could not fix. I then ran the Deployment Imaging and Servicing Management (DISM) tool ( http://technet.microsoft.com/en-us/library/hh824869.aspx ) and it appears my issue is resolved. I don't know if this will help anyone but it actually was a simple fix for me.
  14. SteveinNC said:
    Hi there. Just passing though and saw the issue here was closely related to an issue I was having. I have Windows 8.1 and ran a CFS ( http://support.microsoft.com/kb/929833/en-us#CBS log ) on my system. It found corrupted files that it could not fix. I then ran the Deployment Imaging and Servicing Management (DISM) tool ( http://technet.microsoft.com/en-us/library/hh824869.aspx ) and it appears my issue is resolved. I don't know if this will help anyone but it actually was a simple fix for me.


    My experience with this has been power related from the outlet or circuit from the power box. My usual suggestion for someone is to get a surge suppressor or an UPS. To stabalize power coming from the wall. Or to check the power box and make sure that the outlet providing power has a breaker with enough Amps to provide the amount of Watts they use on that outlet. Although the answer you provided is also a logical option to check just in case the issue is not in fact power related but software related. Anyhow OP has not replied in a long while.
    :bounce:
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