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Catalyst Control Center won't read both video cards

Last response: in Graphics & Displays
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September 17, 2013 12:25:34 AM

Catalyst control center won't read one of my AMD 7850 video cards after I updated to the newest drivers. I got this machine from ibuypower about two weeks ago and it was working until today. I already tried uninstalling the drivers and all AMD software and reloading older drivers. Techpowerup GPU and MSI afterburner both read the video cards as being active with crossfire disabled. CCC gives me the option to turn on crossfire but it doesn't work because CCC doesn't read the second video card. Both cards are enabled in device manager. I have removed both video cards, put them back, swapped them from primary to secondary, and still no results.

http://s22.postimg.org/z8e4jsn5t/screenshot.jpg



Specs:
1 x Case (AZZA Armour Gaming Case - Blue))
1 x Processor (AMD FX-9370 CPU (8x 4.40GHz/8MB L2 Cache)))
1 x Motherboard (Gigabyte GA-990FXA-UD3 -- AMD 990FX w/ 4x PCI-E 2.0 x16))
1 x Memory (16 GB [8 GB x2] DDR3-1600 Memory Module - Corsair or Major Brand **FREE Upgrade to Corsair Vengeance**))
1 x Video Card (AMD Radeon HD 7770 - 1GB - FREE Upgrade to Radeon HD 7850 2GB - CrossFire Mode (Dual Card)))
1 x Case Lighting (Cold Cathode Neon Light - Blue))
1 x Power Supply (750 Watt - Thermaltake TR2 TRX-750M - Free Upgrade to 850 Watt Thermaltake SP-850M ($30 Savings)))
1 x Processor Cooling (Corsair Hydro Series H55 Liquid CPU Cooling System - ARC Silent High Performance Fan Upgrade))
1 x Primary Hard Drive (120 GB ADATA SSD - Single Drive))
1 x Data Hard Drive (2 TB HARD DRIVE -- 64M Cache, 7200rpm, 6.0Gb/s - Single Drive))
1 x Optical Drive ([12x Blu-Ray] LG BLU-RAY Reader, DVD±R/±RW Burner Combo Drive - Black - FREE Upgrade from DVD Combo Drive))
1 x Sound Card (3D Premium Surround Sound Onboard))
1 x Network Card (Onboard LAN Network (Gb or 10/100)))
1 x Operating System (Windows 8 Pro + Office 2010 Trial [Free 60-Day !!!] - 64-bit))

Best solution

a b U Graphics card
September 17, 2013 1:41:01 AM

Were both cards overclocked before the new driver update ?
If so.

Take a card out.
Run one card. Set it back to its default settings without over clock.
Shut the system down.
Take the card out.
Put the other card in.
Set it back to factory speed no overclock.

Shutdown system.
place both cards in system Xfire cable connected.

Both cards should appear in CCC.

I suspect you may also have a conflict between MSI after burner running and Amd overclocking suite. if they are running at the same time. Turn one of if the over clocking settings are different in each.


If the clocks, Gpu speed, memory of each card do not match no xfire.
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September 17, 2013 9:13:19 AM

Shaun o said:
Were both cards overclocked before the new driver update ?
If so.

Take a card out.
Run one card. Set it back to its default settings without over clock.
Shut the system down.
Take the card out.
Put the other card in.
Set it back to factory speed no overclock.

Shutdown system.
place both cards in system Xfire cable connected.

Both cards should appear in CCC.

I suspect you may also have a conflict between MSI after burner running and Amd overclocking suite. if they are running at the same time. Turn one of if the over clocking settings are different in each.


If the clocks, Gpu speed, memory of each card do not match no xfire.



Thank you very much. That worked perfectly. I also completely uninstall MSI afterburner program as well just to be safe.

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