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Sapphire 7950 gives BSOD during drivers installation

Tags:
  • Drivers
  • Blue Screen
  • Sapphire
  • Graphics
Last response: in Graphics & Displays
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September 17, 2013 10:55:14 PM

I just bought my Sapphire 7950 about a month ago from Newegg. The first time I put my card into my computer, it had problems with the installation as well (BSOD). I just ignored it thinking it was a coincidence (first BSOD on this one year old built computer). After a couple BSOD, my installation for my graphics card drivers went through. After that I never thought twice about it as I was able to game and do everything else. However, I recently updated my drivers to the NEWEST drivers and it actually made my FPS in League of Legends drop from 100~110 to 46~80 (high spikes). So I got really annoyed and uninstalled the newest drivers and wanted to install my old drivers that came on the disc. The problem now is that I keep getting this error message on my screen half way through the installation. I've even tried Googling it and some suggested that it was my memory so I did a memtest and there was no failure in my RAM. I'm completely lost now and just want my drivers to be installed.

During the installation step, my monitor screen would flash for a second and then after it resumes it goes straight to BSOD.

BSOD Error:



MemTest Results:
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More about : sapphire 7950 bsod drivers installation

September 18, 2013 9:28:32 AM

The memory test doesn't always detect the problem. It's better to remove each Ram module separately to see if the problem persists. If that doesn't work I would try system restore and go back to before the drivers were installed initially, or reinstall windows if nothing else works.
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September 19, 2013 11:56:18 AM

So I removed each RAM module separately to see who the culprit was. And it was NONE. I tried installing the drivers with a stick of 4GB RAM (I have a total of 4GB x 2). Vice-versa I did it for the other 4GB stick also. No dice. At this point I'm positive it isn't the RAM because I just opened a new pack of 4GB RAM stick that I have laying around in my room for my friend's new computer build. No go either. I'm curious if it is the GPU it self, I mean it's working and everything because I'm using the GPU right now as I type this. It just won't run games well because the drivers aren't installed. I really hope I don't have to do a system restore because it'll be a pain in the butt.

P.S. Does it matter if my integrated graphics card drivers are still installed? Also I've been installing the drivers with my monitors plugged into the GPU. Should I plug my DVI cables into my motherboard first then install the drivers for my GPU then switch back to my GPU?
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September 19, 2013 12:08:00 PM

You really should uninstall the integrated graphics driver because that can cause problems, there will be a conflict between them. You can install the graphics card drivers with the monitor plugged into it.
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September 19, 2013 12:16:13 PM

swilczak said:
You really should uninstall the integrated graphics driver because that can cause problems, there will be a conflict between them. You can install the graphics card drivers with the monitor plugged into it.


I just uninstalled my integrated graphics drivers (HD4000) and it still gave me a BSOD. I'm really lost at this point. It's weird because I built an exact replica of my computer for my friend aside from the case and CPU (he has a i5-3570k). He has no problems with his Sapphire 7950. Do you have any other suggestions?
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Best solution

September 19, 2013 12:40:31 PM

If you really think it's a hardware problem just ask your friend if you can swap parts one at a time. I have Windows 8 on two of my computers and they both experienced blue screen of death problems for a while until there were Windows update fixes released. Did you run Windows update manually? Windows 8 is funny the way it updates so sometimes it needs to be done manually then restarted. You could also run check disk by right clicking the C drive in your file explorer. The error message you are getting can be a number of things including corrupted files on the hard disk. Here's an article that explains further.

http://www.tomshardware.com/faq/id-1653275/fix-irql-equ...
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