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"Windows is loading files" then blank screen

Last response: in Windows 7
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September 17, 2013 11:41:26 PM

I have a toshiba satellite laptop serial number 6A411779K. When i start the computer, it will say window errors recovery. launch start up recovery ( recommended) or start window normally.

When i press launch start up recovery , it will state "windows is loading files" and Microsoft Corporation loading bar for a few seconds after that the screen just goes blank.

I tried both and the screen booted to a "Windows is Loading Files" and then the standard Microsoft loading bar. After that it came to a blank screen with a cursor. After this and quiet a few redos, I opted to go to the F8 Boot options menu. After this, I proceeded to choose every single option on the list in the Advanced Boot options and the same result, Microsoft loading screen and then blank screen with enlarged white cursor.

What could be the reason and how do i overcome this?

Thanks,

jaithish@yahoo.com
a c 231 $ Windows 7
September 18, 2013 8:56:38 AM

I would consider performing a factory recovery which will re-install Windows as it was when the laptop was new (provided the problem is not caused by faulty hardware).

Unfortunately, factory recovery overwrites everything that's currently on the hard drive so should only be used as a last resort if you unwisely didn't bother to back up your data while it was working okay.
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December 10, 2013 2:28:34 AM

Phillip Corcoran said:
I would consider performing a factory recovery which will re-install Windows as it was when the laptop was new (provided the problem is not caused by faulty hardware).

Unfortunately, factory recovery overwrites everything that's currently on the hard drive so should only be used as a last resort if you unwisely didn't bother to back up your data while it was working okay.


if you cant perform in safe mode to delete latest updates, or delete your last job,then even with a back up disc, it will not download, becus all files have become corrupt,,you need a factory format, no other way round it , a you cant get on internat to download any data,,,anyone who says download to fix, needs shooting,,,
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a c 231 $ Windows 7
December 10, 2013 7:16:32 AM

gray006 said:
Phillip Corcoran said:
I would consider performing a factory recovery which will re-install Windows as it was when the laptop was new (provided the problem is not caused by faulty hardware).

Unfortunately, factory recovery overwrites everything that's currently on the hard drive so should only be used as a last resort if you unwisely didn't bother to back up your data while it was working okay.


if you cant perform in safe mode to delete latest updates, or delete your last job,then even with a back up disc, it will not download, becus all files have become corrupt,,you need a factory format, no other way round it , a you cant get on internat to download any data,,,anyone who says download to fix, needs shooting,,,


I didn't advise the OP to download anything. Factory Recovery does not require downloading at all, but it does require a healthy hard drive, which is what I said. Please post constructive criticism in future.
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