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Intermittent freeze ups in game unless circumvent router completely - router questions

Last response: in Video Games
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September 18, 2013 7:03:25 AM

We have a 2-month old Linksys EA4500 router. My son plays online games and recently he has been experiencing intermittent freezing issues on Minecraft (he plays other online games, but issue seems to be mainly with Minecraft). The freezing occurs every few minutes and lasts only for a few seconds at a time. He was completely on wireless, so In an effort to isolate the problem we directly connected his pc to the router - even then he was still experiencing the freezing issues. So to circumvent the router completely, we plugged his pc directly into the modem and the game ran much smoother with no freeze-ups for several hours last night. So this leads me to believe it may be a router and not an internet issue. My question: since he was no longer "wireless" with a cable directly connected to the router and was STILL experiencing the issue, what non-wireless issue related to the router could be causing this problem? Also, are there any router settings can we tweak to try & fix this, or do we just need to try another router? Thanks!
September 18, 2013 2:05:34 PM

molly2013 said:
We have a 2-month old Linksys EA4500 router. My son plays online games and recently he has been experiencing intermittent freezing issues on Minecraft (he plays other online games, but issue seems to be mainly with Minecraft). The freezing occurs every few minutes and lasts only for a few seconds at a time. He was completely on wireless, so In an effort to isolate the problem we directly connected his pc to the router - even then he was still experiencing the freezing issues. So to circumvent the router completely, we plugged his pc directly into the modem and the game ran much smoother with no freeze-ups for several hours last night. So this leads me to believe it may be a router and not an internet issue. My question: since he was no longer "wireless" with a cable directly connected to the router and was STILL experiencing the issue, what non-wireless issue related to the router could be causing this problem? Also, are there any router settings can we tweak to try & fix this, or do we just need to try another router? Thanks!



Can we get the specs of his PC? Or is it a Pre-Built system? If so can we get the model number.


Edit: I found some people saying that the ea4500 was having issues as far as QoS and NAT.

I suggest you attempt to return this router and get something like this:
http://www.netgear.com/home/products/wirelessrouters/ul...
!