New GPU Radeon 7970 died?

Hey,

I've never asked this type of thing before so let me know if I miss a bit of information. I built a new computer and after around a month my GPU seemingly stopped powering on. Over the month I did have two random freezes that I was too lazy to investigate. After going on a one week holiday I came back to find my GPU fans not spinning or displaying an image.

My card is: Gigabyte Radeon HD7970 Overclocked 3GB

I've tested the PSU and pci-e slot by using my old GPU with the same cables and stuff. Although the power required is a bit smaller it worked fine. Oh another thing to note is this happened around a month ago, I just haven't had the time to sort everything out. I tried using it again today, the fans span at like max speed for a little bit before stopping and never spinning again(although the fans span I don't think it produced any video).

My pc specs are:

G.Skill Ares F3-1866C9D-8GAB 8GB (2x4GB) DDR3
Western Digital WD Black 2TB WD2002FAEX
Intel Core i5 3570K
Silverstone Strider Plus 750W ST75F-P
ASUS P8Z77-M PRO Motherboard
Pioneer DVR-220LBKS Black 24x DVDRW OEM

Thank you.

PS: I do have warranty, but I'd like to make sure this wasn't somehow my fault before stuffing around with the warranty.
10 answers Last reply
More about gpu radeon 7970 died
  1. live in an older house? one that can't supply proper power through the sockets? try one in another room.
  2. swifty_morgan said:
    live in an older house? one that can't supply proper power through the sockets? try one in another room.

    Thanks for the reply.

    I suspected you may have been right considering I actually live in a pseudo-granny flat. Unfortunately however when I tried different power sockets within my actual house, I got similar results from yesterday. When I tried booting, the fans of my gpu span while producing no video. The fans span for around 2 minutes before cutting in and out eventually stopping completely. The fans did not spin again for that socket or any other socket I tried after that.

    Also, after a 5 minutes break from testing power sockets when I tried one final time the fans on my gpu spun for a split second before stopping again. Could the time between power ups be effecting the fans time as well?
  3. Should I just go with the warranty?
  4. All signs point to a faulty GPU. Do you have another card laying around that you can test to make sure? If not, just RMA it.
  5. he tried a lower power ( older gpu ) already.

    OP............. is the ram 1.5v or 1.65v?

    what is the old gpu?

    does the on-board work when you plug the monitor into it?
  6. swifty_morgan said:
    he tried a lower power ( older gpu ) already.

    OP............. is the ram 1.5v or 1.65v?

    what is the old gpu?

    does the on-board work when you plug the monitor into it?

    Thanks for the reply. I can't test the on-board at the moment because I just got to work, I'll try that when I get home.

    The old gpu that I'm currently using is a GeForce GTX 460 SE and the ram is 1.5v.
  7. when you get back home................. also try to plugging the card into the other pci-e slot.
  8. swifty_morgan said:
    when you get back home................. also try to plugging the card into the other pci-e slot.


    Okay, forum seems to be working again. On-board graphics works(I tested it without any gpu plugged in, should I have done it with the "broken" gpu in it?). Changing pci-e slots does nothing.
  9. short of trying it in a more modern house.................... rma.


    ..... you did say you under clocked the cards cpu and memory?
  10. swifty_morgan said:

    ..... you did say you under clocked the cards cpu and memory?

    I don't think so.
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