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What could cause these crashes?

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September 19, 2013 3:01:47 PM

I have been having trouble with my system crashing, and randomly restarting. This is a new computer which I assembled myself about two weeks ago. When my computer crashes, the fans and lights on my computer and on my computer remain on, and sound loops in my headphones. But otherwise the computer is completely unresponsive. CTRL ALT Delete doesn't work, and the system never recovers without restarting, (that is, even leaving it alone for a time doesn't restore functionality.) These crashes have occurred at all times; when the computer is inactive and on the desktop, while I am browsing the internet, and while I am playing games. I have already tested my power supply; I have more than enough power and the power supply is working as it should. I have also tested my RAM, which was functioning. And I also know that my CPU is not overheating. My system specs are as follows -

Asus z87 pro motherboard
i5 4670k processor, which is not presently overclocked,
8gb 2133mhz RAM, Corsair Vengeance
gtx 770, 4gb OC edition from Gigabyte
all on a HX1050 power supply, from Corsair.

Any help is greatly appreciated, thank you.

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a b ) Power supply
September 19, 2013 3:10:52 PM

According to ASUS' website, that memory is not supported. Try running it at a lower speed, such as 1600MHz. It honestly shouldn't be an issue, but let's eliminate the possibility.
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a b ) Power supply
September 19, 2013 3:20:16 PM

the voltage of that ram could also be a problem.


what about trying a cmos reset?

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a c 139 ) Power supply
September 19, 2013 3:24:34 PM

RAM may not be on QVL.... that doesn't necessarily mean it doesn't work. I have not even looked at a QVL in over 10 years and have seen no issues. Lotsa peeps on ROG forums using 2133 Vengeance.

Is it 1 stick or matched pair ?

Are they in correct slots (2nd and 4th from CPU) ?

They pass memtest86+ for 12 hours ?

What is BSOD stop error ?

What does event viewer say happened ?

How long you go between reboots ?

IS it only when headphones connected ?

IS RAM being reported at correct speed, voltage and timings (compared to what says on label) in BIOS
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September 19, 2013 3:33:48 PM

expl0itfinder said:
According to ASUS' website, that memory is not supported. Try running it at a lower speed, such as 1600MHz. It honestly shouldn't be an issue, but let's eliminate the possibility.


I have lowered my memory speed; we will see if this stops the lock ups.
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September 19, 2013 3:34:58 PM

swifty_morgan said:
the voltage of that ram could also be a problem.


what about trying a cmos reset?



I hadn't changed anything in BIOS, save for changing my CPU fan settings. My DRAM voltage is set to auto; should I try to raise it?
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September 19, 2013 3:41:18 PM

JackNaylorPE said:
RAM may not be on QVL.... that doesn't necessarily mean it doesn't work. I have not even looked at a QVL in over 10 years and have seen no issues. Lotsa peeps on ROG forums using 2133 Vengeance.

Is it 1 stick or matched pair ?

Are they in correct slots (2nd and 4th from CPU) ?

They pass memtest86+ for 12 hours ?

What is BSOD stop error ?

What does event viewer say happened ?

How long you go between reboots ?

IS it only when headphones connected ?

IS RAM being reported at correct speed, voltage and timings (compared to what says on label) in BIOS


1. It is a matched pair, the two sticks came together in the same box.

2. I wasn't aware that RAM was supposed to go anywhere in particular o.0. I will try this.

3. I just did the Windows ram test; I will try memtest.

4. I don't get a blue screen of death when my computer crashes, so I don't get any error messages.

5. The only thing my event viewer records is that the system didn't cleanly shut down.

6. I haven't tried to leave it without headphones, I will also try this.

7. Yes, all of the information BIOS says is correct.
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