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Wd Passport not showing up anywhere?

Tags:
  • Western Digital
  • Disk Management
  • Storage
  • Computers
Last response: in Storage
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September 19, 2013 3:17:19 PM

I've looked everywhere. It's not showing up in disk management or in my computer. It's working, all lights are lighting up and i can feel it vibrating slightly. Whats wrong with it?

Oh, it shows up in device manager but with a warning sign by the icon. Is it a faulty external hard drive?

More about : passport showing

a b G Storage
September 19, 2013 3:25:34 PM

Open the item in device mgr and see what the warning says - could be driver. The warning will have info.
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September 19, 2013 3:26:40 PM

markwp said:
Open the item in device mgr and see what the warning says - could be driver. The warning will have info.


This is what it says in device status. "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)"
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a c 942 G Storage
September 19, 2013 3:33:02 PM

delete it from Device Manager, unplug the drive for a minute then plug it back in and it should reload the driver.
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September 19, 2013 3:40:17 PM

popatim said:
delete it from Device Manager, unplug the drive for a minute then plug it back in and it should reload the driver.


It seems to be a driver problem. For some reason windows wont install the driver. Could this be caused by the device itself?
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September 19, 2013 3:41:01 PM

popatim said:
delete it from Device Manager, unplug the drive for a minute then plug it back in and it should reload the driver.


It seems to be a driver problem. For some reason windows wont install the driver. Could this be caused by the device itself?
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Best solution

a b G Storage
September 20, 2013 5:55:19 AM

In device manager, right click on the drive, choose uninstall (including driver). Remove device from usb port, shut down and restart. Once windows is up, plug the drive back into usb and see if windows automatically finds the device and installs drivers.

If windows still does not recognize the drive, go HERE and pick your item and download WD's driver.

Mark
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December 2, 2013 5:08:31 AM

i have the same problem please find a solution i need just to talk the contents of the hard and no problem i can throw from window
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February 4, 2014 3:15:38 AM

markwp said:
In device manager, right click on the drive, choose uninstall (including driver). Remove device from usb port, shut down and restart. Once windows is up, plug the drive back into usb and see if windows automatically finds the device and installs drivers.

If windows still does not recognize the drive, go HERE and pick your item and download WD's driver.

Mark


did all that but still to no avail. uninstalled everything that is not present in the device manager, re-installed the driver, restarted the computer. after i restarted it and plugged in the hard dics, it automatically installs the driver but it doesnt show up in "my computer" or the device manager... help me out here please

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April 14, 2014 9:24:21 AM

This worked perfectly, thaks my man!

delete it from Device Manager, unplug the drive for a minute then plug it back in and it should reload the driver.
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August 10, 2014 3:08:47 PM

run diskpart as an admin and assign it a letter. just follow the help with the commands its not that hard. select the volume as active then type assign letter=(what ever the next letter free is)

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September 30, 2014 6:03:13 PM

My PC couldn't detect my passport under the computer letters but was detected under the device manager. So I did as others adviced.

1) Selected the device with the yellow sign and uninstalled it
2) Unplugged my passport for 1 minute and connected it again
3) After my PC detected it automatically reinstalled the drivers
4) Since it still wouldn't appear as a letter, I went ahead and run diskpart
5) It automatically assigned the next available letter on my PC
6) Opened it and all my content was there

Be patient and you will find a solution. At least I did. :) 
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October 2, 2014 5:22:44 PM

Hey, here's a little update to how I solved my problem. It turns out there was some hardcore driver conflict and i never actually got to use my passport until i reinstalled windows after getting a new Cpu and motherboard. So if anyone's desperate enough you could always do a fresh reinstal of windows. But this should be the last thing you do. Try what the friendly people above recommend. Good luck!
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