Ram not being optimized

Clement Wong

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Sep 20, 2013
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my computer is a Toshiba Portege R830,
the motherboard is an i5-2435M, with a pre installed 4GB of ram. it is quite new, but i installed a Kingston 8GB ram, making its total ram to be 12 GB,. Windows recognises this, but in control panel, it says 2.66gb usable. my computer is still quite laggy an i tried deselecting maximum memory in system boot config. What should I do?
 
Solution
Probably is like DiaSin said, some "lame" installation of Win7... Try a fresh installation of a 64bit SO and the problem should be gone. However 2 different RAMs may rise some different issues. Good luck :)

Reikokuna

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Sep 20, 2013
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What operating system do you have? If it is the stock one it is 64bit and therefore not the problem.

However mixing different types of memory sticks is never a really good idea compatibility wise... If you just keep the 8GB stick does the laptop recognize and detect it properly?
 

Reikokuna

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That is the problem. 32bit systems don't support over 4GB of memory. Althought it detects them it won't them....
 

Clement Wong

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i thought that it would use a maximum of 4gb though.. is it a configuration problem?
 

Reikokuna

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I've seen cases where if uses 3.7GB, other that used 3.4GB... Probably some kind of compatibility problem... Did it always showed up like that even before putting the extra RAM?
 

Clement Wong

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Sep 20, 2013
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Reikokuna

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Probably is like DiaSin said, some "lame" installation of Win7... Try a fresh installation of a 64bit SO and the problem should be gone. However 2 different RAMs may rise some different issues. Good luck :)
 
Solution

Reikokuna

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Sep 20, 2013
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If you don't feel comfortable or don't know how to you should probably send your laptop to a tech store and they do that for you. But take into consideration possible expenses with the SO license.